Narrative:

Air carrier exiting runway 30L was instructed to taxi straight ahead to the gate. As air carrier X crossed taxiway 30R at taxiway K; the pilot stated if runway 30R is going to be used as a taxiway; the hold short lines should be obliterated. I advised the pilot we have made that request and the response was that 'the minimum requirements were met' and nothing else would be done. The pilot stated we could give their phone number to call. The controllers at sjc continuously receive comments like these. It seems like an easy fix to obliterate runway markings as all markings on the actual runway were removed. It would alleviate the confusion of pilots reading back to 'back taxi on runway 30R' as well.

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Original NASA ASRS Text

Title: SJC CTLR RELAYED CONCERNS EXPRESSED BY PLTS REGARDING THE USE OF RWY 12L-304 AS A TXWY WITH EXISTING HOLD LINES THAT CAUSE CONFUSION.

Narrative: ACR EXITING RWY 30L WAS INSTRUCTED TO TAXI STRAIGHT AHEAD TO THE GATE. AS ACR X CROSSED TXWY 30R AT TXWY K; THE PLT STATED IF RWY 30R IS GOING TO BE USED AS A TXWY; THE HOLD SHORT LINES SHOULD BE OBLITERATED. I ADVISED THE PLT WE HAVE MADE THAT REQUEST AND THE RESPONSE WAS THAT 'THE MINIMUM REQUIREMENTS WERE MET' AND NOTHING ELSE WOULD BE DONE. THE PLT STATED WE COULD GIVE THEIR PHONE NUMBER TO CALL. THE CTLRS AT SJC CONTINUOUSLY RECEIVE COMMENTS LIKE THESE. IT SEEMS LIKE AN EASY FIX TO OBLITERATE RWY MARKINGS AS ALL MARKINGS ON THE ACTUAL RWY WERE REMOVED. IT WOULD ALLEVIATE THE CONFUSION OF PLTS READING BACK TO 'BACK TAXI ON RWY 30R' AS WELL.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.