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An MD80 captain reports finding a logbook open item on the digital flight guidance panel 'mach' button unanswered and poor maintenance response.
| Attributes | |
| ACN | 708822 |
| Time | |
| Date | 200609 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain |
| ASRS Report | 708822 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper maintenance maintenance problem : improper documentation maintenance problem : non compliance with mel non adherence : published procedure non adherence : far |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : schedule pressure contributing factor : manuals performance deficiency : non compliance with legal requirements performance deficiency : logbook entry performance deficiency : repair |
| Supplementary | |
| Problem Areas | Chart Or Publication Environmental Factor Maintenance Human Performance Aircraft |
| Primary Problem | Maintenance Human Performance |
Narrative:
I arrived at the aircraft to find PIREP 'digital flight guidance panel mach select button inoperative' entered but no balancing entry on any page. This last page had all other left and right side boxes lined out; and the copy was removed. The book had obviously been reviewed; but PIREP was left open. In addition; the yaw damper was placarded inoperative; but the yaw damper switch was in the 'off' position rather than the 'override' position dictated by the MEL. This would have allowed the yaw damper to operate when the autoplt was engaged. It took maintenance personnel 30 mins from the first call to show up at the aircraft. When I made the second call to maintenance; I was told that 'a shift change was going on' and that they'd get to us soon. I'm not at all impressed with the performance.
Original NASA ASRS Text
Title: AN MD80 CAPT RPTS FINDING A LOGBOOK OPEN ITEM ON THE DIGITAL FLT GUIDANCE PANEL 'MACH' BUTTON UNANSWERED AND POOR MAINT RESPONSE.
Narrative: I ARRIVED AT THE ACFT TO FIND PIREP 'DIGITAL FLT GUIDANCE PANEL MACH SELECT BUTTON INOP' ENTERED BUT NO BALANCING ENTRY ON ANY PAGE. THIS LAST PAGE HAD ALL OTHER L AND R SIDE BOXES LINED OUT; AND THE COPY WAS REMOVED. THE BOOK HAD OBVIOUSLY BEEN REVIEWED; BUT PIREP WAS LEFT OPEN. IN ADDITION; THE YAW DAMPER WAS PLACARDED INOP; BUT THE YAW DAMPER SWITCH WAS IN THE 'OFF' POS RATHER THAN THE 'OVERRIDE' POS DICTATED BY THE MEL. THIS WOULD HAVE ALLOWED THE YAW DAMPER TO OPERATE WHEN THE AUTOPLT WAS ENGAGED. IT TOOK MAINT PERSONNEL 30 MINS FROM THE FIRST CALL TO SHOW UP AT THE ACFT. WHEN I MADE THE SECOND CALL TO MAINT; I WAS TOLD THAT 'A SHIFT CHANGE WAS GOING ON' AND THAT THEY'D GET TO US SOON. I'M NOT AT ALL IMPRESSED WITH THE PERFORMANCE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.