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A flight attendant finds out from crash rescue personnel that the aircraft was met on arrival because an engine was on fire.
| Attributes | |
| ACN | 714718 |
| Time | |
| Date | 200607 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 714718 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | other anomaly |
| Independent Detector | other other : 1 |
| Supplementary | |
| Problem Areas | Aircraft Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
Narrative:
Upon arrival aircraft was met by fire and emergency vehicles. It was not until I deplaned and asked a fireman what was going on that I was told that our #1 engine was on fire as we taxied in. Why; as flight attendant; were we not told? Why were we not debriefed? Why did we not stop immediately and evacuate/evacuation? This is poor CRM and does not represent the safety professional image we were taught. The captain spent more time berating the purser as passenger deplaned than informing and assuring the passenger and flight attendants as to the situation.
Original NASA ASRS Text
Title: A FLT ATTENDANT FINDS OUT FROM CRASH RESCUE PERSONNEL THAT THE ACFT WAS MET ON ARR BECAUSE AN ENG WAS ON FIRE.
Narrative: UPON ARR ACFT WAS MET BY FIRE AND EMER VEHICLES. IT WAS NOT UNTIL I DEPLANED AND ASKED A FIREMAN WHAT WAS GOING ON THAT I WAS TOLD THAT OUR #1 ENG WAS ON FIRE AS WE TAXIED IN. WHY; AS FLT ATTENDANT; WERE WE NOT TOLD? WHY WERE WE NOT DEBRIEFED? WHY DID WE NOT STOP IMMEDIATELY AND EVAC? THIS IS POOR CRM AND DOES NOT REPRESENT THE SAFETY PROFESSIONAL IMAGE WE WERE TAUGHT. THE CAPT SPENT MORE TIME BERATING THE PURSER AS PAX DEPLANED THAN INFORMING AND ASSURING THE PAX AND FLT ATTENDANTS AS TO THE SITUATION.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.