An EMB145 developed a fuel leak or spill at the gate. The aircraft was evacuated; but an emergency w...

Attributes
ACN	717515
Time
Date	200611
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Weather Elements	other
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	EMB ERJ 145 ER&LR
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 206 flight time total : 2000 flight time type : 2500
ASRS Report	717515
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Experience	flight time last 90 days : 150 flight time total : 1000 flight time type : 500
ASRS Report	717514
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	other other : fa
Resolutory Action	other
Supplementary
Problem Areas	Company Aircraft
Primary Problem	Aircraft

Narrative:

When parked at gate in ZZZ; cockpit crew were doing normal preflight activities while boarding aircraft. Flight attendant was looking outside to see if everyone was on board and noticed a massive fuel leak out of the left wing! No one had said anything about this to us prior to the flight attendant even though there were several ground personnel around the aircraft. This included the baggage loaders currently loading bags and the gate agent who was boarding the aircraft. As soon as the flight attendant informed me of this situation we started deplaning the aircraft as a precaution. I then pulled out the gom and followed procedures exactly as spelled out (fuel spills). The problem that I had with the situation was that the gate agent; after the flight attendant and I had told the passenger to deplane; told them to go back on board and grab their bags and let them just mill around the aircraft. I then went and told the passenger to go inside the terminal and informed the gate agent that they were not allowed back on the aircraft. The fuel truck was left running next to the aircraft as well as several baggage carts and the baggage loader instead of being driven away from the spill per our procedures despite me telling them to do so.

Original NASA ASRS Text

Title: AN EMB145 DEVELOPED A FUEL LEAK OR SPILL AT THE GATE. THE ACFT WAS EVACUATED; BUT AN EMER WAS NOT DECLARED.

Narrative: WHEN PARKED AT GATE IN ZZZ; COCKPIT CREW WERE DOING NORMAL PREFLT ACTIVITIES WHILE BOARDING ACFT. FLT ATTENDANT WAS LOOKING OUTSIDE TO SEE IF EVERYONE WAS ON BOARD AND NOTICED A MASSIVE FUEL LEAK OUT OF THE L WING! NO ONE HAD SAID ANYTHING ABOUT THIS TO US PRIOR TO THE FLT ATTENDANT EVEN THOUGH THERE WERE SEVERAL GND PERSONNEL AROUND THE ACFT. THIS INCLUDED THE BAGGAGE LOADERS CURRENTLY LOADING BAGS AND THE GATE AGENT WHO WAS BOARDING THE ACFT. AS SOON AS THE FLT ATTENDANT INFORMED ME OF THIS SITUATION WE STARTED DEPLANING THE ACFT AS A PRECAUTION. I THEN PULLED OUT THE GOM AND FOLLOWED PROCS EXACTLY AS SPELLED OUT (FUEL SPILLS). THE PROB THAT I HAD WITH THE SITUATION WAS THAT THE GATE AGENT; AFTER THE FLT ATTENDANT AND I HAD TOLD THE PAX TO DEPLANE; TOLD THEM TO GO BACK ON BOARD AND GRAB THEIR BAGS AND LET THEM JUST MILL AROUND THE ACFT. I THEN WENT AND TOLD THE PAX TO GO INSIDE THE TERMINAL AND INFORMED THE GATE AGENT THAT THEY WERE NOT ALLOWED BACK ON THE ACFT. THE FUEL TRUCK WAS LEFT RUNNING NEXT TO THE ACFT AS WELL AS SEVERAL BAGGAGE CARTS AND THE BAGGAGE LOADER INSTEAD OF BEING DRIVEN AWAY FROM THE SPILL PER OUR PROCS DESPITE ME TELLING THEM TO DO SO.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

An EMB145 developed a fuel leak or spill at the gate. The aircraft was evacuated; but an emergency was not declared.