B737-800 flight crew is fueled with less than minimum required fuel.

Attributes
ACN	717733
Time
Date	200611
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : psp.airport
State Reference	CA
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 180 flight time type : 7000
ASRS Report	717733
Person 2
Affiliation	company : air carrier
Function	other personnel other
Events
Anomaly	non adherence : published procedure non adherence : company policies non adherence : far
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company Flight Crew Human Performance
Primary Problem	Company

Narrative:

The fueler shorted us fuel at the gate. 20.0 was the minimum. We called this into operations and they suggested we call it 20.0 and lie about having the correct fuel. I repeated to them that the minimum was 20.0 and fueling was required. This was totally unprofessional and unethical. Operations should never ask a flight crew to lie; and they should follow procedures.

Original NASA ASRS Text

Title: B737-800 FLT CREW IS FUELED WITH LESS THAN MINIMUM REQUIRED FUEL.

Narrative: THE FUELER SHORTED US FUEL AT THE GATE. 20.0 WAS THE MINIMUM. WE CALLED THIS INTO OPS AND THEY SUGGESTED WE CALL IT 20.0 AND LIE ABOUT HAVING THE CORRECT FUEL. I REPEATED TO THEM THAT THE MINIMUM WAS 20.0 AND FUELING WAS REQUIRED. THIS WAS TOTALLY UNPROFESSIONAL AND UNETHICAL. OPS SHOULD NEVER ASK A FLT CREW TO LIE; AND THEY SHOULD FOLLOW PROCS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.