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A B767 core cowl pressure relief door was found with evidence of wear. Aircraft removed from service. Aircraft returned to service with no repair but deferred maintenance item. Reporter concerned on culture of shortcuts on shift.
| Attributes | |
| ACN | 721401 |
| Time | |
| Date | 200612 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | oversight : supervisor |
| ASRS Report | 721401 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel other |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : far non adherence : published procedure |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | performance deficiency : non compliance with legal requirements performance deficiency : logbook entry |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Company Chart Or Publication Aircraft |
| Primary Problem | Maintenance Human Performance |
Narrative:
On dec/xa/06 a core cowl press relief door showed evidence of wear. This was found on an ETOPS inspection. The aircraft was taken OTS. Maintenance returned the aircraft to service in the same condition which the maintenance manual states can cause damage to the cowl. The maintenance entry in the logbook was deferred without proper authority/authorized; just noting that maintenance issued a work order. Was to discuss the matter with maintenance operations; but the conference call was canceled by management. There is a culture of shortcuts on shift due to manpwr shortages and complacency. Nobody is held responsible for taking shortcuts to dispatch trips. Instead; management chooses to question me on why I was not able to dispatch the aircraft.
Original NASA ASRS Text
Title: A B767 CORE COWL PRESSURE RELIEF DOOR WAS FOUND WITH EVIDENCE OF WEAR. ACFT REMOVED FROM SVC. ACFT RETURNED TO SVC WITH NO REPAIR BUT DEFERRED MAINT ITEM. RPTR CONCERNED ON CULTURE OF SHORTCUTS ON SHIFT.
Narrative: ON DEC/XA/06 A CORE COWL PRESS RELIEF DOOR SHOWED EVIDENCE OF WEAR. THIS WAS FOUND ON AN ETOPS INSPECTION. THE ACFT WAS TAKEN OTS. MAINT RETURNED THE ACFT TO SVC IN THE SAME CONDITION WHICH THE MAINT MANUAL STATES CAN CAUSE DAMAGE TO THE COWL. THE MAINT ENTRY IN THE LOGBOOK WAS DEFERRED WITHOUT PROPER AUTH; JUST NOTING THAT MAINT ISSUED A WORK ORDER. WAS TO DISCUSS THE MATTER WITH MAINT OPS; BUT THE CONFERENCE CALL WAS CANCELED BY MGMNT. THERE IS A CULTURE OF SHORTCUTS ON SHIFT DUE TO MANPWR SHORTAGES AND COMPLACENCY. NOBODY IS HELD RESPONSIBLE FOR TAKING SHORTCUTS TO DISPATCH TRIPS. INSTEAD; MGMNT CHOOSES TO QUESTION ME ON WHY I WAS NOT ABLE TO DISPATCH THE ACFT.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.