MD82 crew receives the wrong weight and balance figures for the flight.

Attributes
ACN	727674
Time
Date	200702
Local Time Of Day	0001 To 0600
Place
Locale Reference	airport : las.airport
State Reference	NV
Environment
Light	Night
Aircraft 1
Controlling Facilities	tower : ord.tower
Operator	common carrier : air carrier
Make Model Name	MD-82
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
ASRS Report	727674
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	non adherence : company policies non adherence : far non adherence : published procedure
Independent Detector	other flight crewa other flight crewb
Resolutory Action	none taken : detected after the fact
Supplementary
Problem Areas	Company
Primary Problem	Company

Narrative:

Improper count by gate agents in las who passed incorrect information on to load planners. Failure by load planners to catch such a big discrepancy. We didn't catch it because the gate agent had told us earlier that they had put several passengers on the previous flight which had departed very late also. We received the load closeout which stated that we had 80 people along with a new tps seconds prior to pushback. We input the zero fuel weight and cg and stabilizer settings. Flight departed and seemed normal. We received a cell call about an hour later in which the dispatcher informed us that the closeout numbers were wrong and the actual count was 104 passengers. We adjusted the zero fuel weight and the cg setting and continued the flight. Cg was around a 1 degree difference and the zero fuel weight was around 4500 pounds more. Flight continued uneventfully.

Original NASA ASRS Text

Title: MD82 CREW RECEIVES THE WRONG WT AND BALANCE FIGURES FOR THE FLT.

Narrative: IMPROPER COUNT BY GATE AGENTS IN LAS WHO PASSED INCORRECT INFORMATION ON TO LOAD PLANNERS. FAILURE BY LOAD PLANNERS TO CATCH SUCH A BIG DISCREPANCY. WE DIDN'T CATCH IT BECAUSE THE GATE AGENT HAD TOLD US EARLIER THAT THEY HAD PUT SEVERAL PASSENGERS ON THE PREVIOUS FLIGHT WHICH HAD DEPARTED VERY LATE ALSO. WE RECEIVED THE LOAD CLOSEOUT WHICH STATED THAT WE HAD 80 PEOPLE ALONG WITH A NEW TPS SECONDS PRIOR TO PUSHBACK. WE INPUT THE ZERO FUEL WEIGHT AND CG AND STABILIZER SETTINGS. FLIGHT DEPARTED AND SEEMED NORMAL. WE RECEIVED A CELL CALL ABOUT AN HOUR LATER IN WHICH THE DISPATCHER INFORMED US THAT THE CLOSEOUT NUMBERS WERE WRONG AND THE ACTUAL COUNT WAS 104 PASSENGERS. WE ADJUSTED THE ZERO FUEL WEIGHT AND THE CG SETTING AND CONTINUED THE FLIGHT. CG WAS AROUND A 1 DEGREE DIFFERENCE AND THE ZERO FUEL WEIGHT WAS AROUND 4500 LBS MORE. FLIGHT CONTINUED UNEVENTFULLY.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.