Narrative:

This situation involved the uret tool. Traffic was moderately busy; with some holding. There was a handoff controller also at the position. Several times during the session; coordination issues arose due to the uret tool. Since its use began at ZNY over 1 yr ago; the FAA has not developed any standard procedures for the use of this tool. When traffic gets busy; we must rely solely on the verbal passage of information between the 2 controllers at the position. There is no longer any information written or recorded. Tonight this resulted in a sector becoming much more complex than need be; simply because information was not able to be passed between controllers in an organized form. It becomes very difficult to have to remember everything being coordinated; when it used to be written on a strip with no confusion. I have been advising ZNY management of this issue since uret was first put on the control floor. ZNY management has done nothing to correct this situation.

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Original NASA ASRS Text

Title: ZNY CTLR VOICED CONCERN REGARDING FUNCTIONALITY OF URET EQUIP AND CONTINUED LACK OF FAC STANDARD PROCS PERTAINING TO URET USE.

Narrative: THIS SIT INVOLVED THE URET TOOL. TFC WAS MODERATELY BUSY; WITH SOME HOLDING. THERE WAS A HDOF CTLR ALSO AT THE POS. SEVERAL TIMES DURING THE SESSION; COORD ISSUES AROSE DUE TO THE URET TOOL. SINCE ITS USE BEGAN AT ZNY OVER 1 YR AGO; THE FAA HAS NOT DEVELOPED ANY STANDARD PROCS FOR THE USE OF THIS TOOL. WHEN TFC GETS BUSY; WE MUST RELY SOLELY ON THE VERBAL PASSAGE OF INFO BTWN THE 2 CTLRS AT THE POS. THERE IS NO LONGER ANY INFO WRITTEN OR RECORDED. TONIGHT THIS RESULTED IN A SECTOR BECOMING MUCH MORE COMPLEX THAN NEED BE; SIMPLY BECAUSE INFO WAS NOT ABLE TO BE PASSED BTWN CTLRS IN AN ORGANIZED FORM. IT BECOMES VERY DIFFICULT TO HAVE TO REMEMBER EVERYTHING BEING COORDINATED; WHEN IT USED TO BE WRITTEN ON A STRIP WITH NO CONFUSION. I HAVE BEEN ADVISING ZNY MGMNT OF THIS ISSUE SINCE URET WAS FIRST PUT ON THE CTL FLOOR. ZNY MGMNT HAS DONE NOTHING TO CORRECT THIS SIT.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.