Narrative:

We had just switched to darc. Apparently; someone encoded something wrong; because instead of flushing out the flight plans; uret deleted all flight plans before they could be copied. We were rushing around between the areas looking for flight plan information and/or having to get flight plan information from the aircraft. There were international flts involved. One proposed flight; in particular; was delayed because of flight plan problems. Atl tower wouldn't issue a clearance. A80 wouldn't issue a clearance. They called the smic and asked that east departure issue the clearance. The controller told the supervisor he would not issue a clearance outside of his airspace. I haven't encountered problems like this before. This needs to be researched and whatever caused these problems needs to be corrected.

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Original NASA ASRS Text

Title: ZTL CTLR DESCRIBED TRANSITION TO DARC EQUIP WHEN ALL FLT PLAN INFO WAS DELETED ALLEGEDLY BECAUSE OF IMPROPER CODING PREPARATION.

Narrative: WE HAD JUST SWITCHED TO DARC. APPARENTLY; SOMEONE ENCODED SOMETHING WRONG; BECAUSE INSTEAD OF FLUSHING OUT THE FLT PLANS; URET DELETED ALL FLT PLANS BEFORE THEY COULD BE COPIED. WE WERE RUSHING AROUND BTWN THE AREAS LOOKING FOR FLT PLAN INFO AND/OR HAVING TO GET FLT PLAN INFO FROM THE ACFT. THERE WERE INTL FLTS INVOLVED. ONE PROPOSED FLT; IN PARTICULAR; WAS DELAYED BECAUSE OF FLT PLAN PROBS. ATL TWR WOULDN'T ISSUE A CLRNC. A80 WOULDN'T ISSUE A CLRNC. THEY CALLED THE SMIC AND ASKED THAT E DEP ISSUE THE CLRNC. THE CTLR TOLD THE SUPVR HE WOULD NOT ISSUE A CLRNC OUTSIDE OF HIS AIRSPACE. I HAVEN'T ENCOUNTERED PROBS LIKE THIS BEFORE. THIS NEEDS TO BE RESEARCHED AND WHATEVER CAUSED THESE PROBS NEEDS TO BE CORRECTED.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.