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Sgf controller described incidents of FSS failure to file IFR flight plans during busy traffic period increasing radar controller's workload.
| Attributes | |
| ACN | 752583 |
| Time | |
| Date | 200709 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : sgf.tracon |
| State Reference | MO |
| Environment | |
| Light | Daylight |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : approach |
| Qualification | controller : radar |
| Experience | controller radar : 17 controller time certified in position1 : 17 |
| ASRS Report | 752583 |
| Events | |
| Anomaly | other anomaly other other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | FAA |
| Primary Problem | FAA |
Narrative:
During the afternoon; the radar controllers were extremely busy dealing with aircraft departing the resort areas around the lakes (K15; H21; and aiz) and the point lookout/branson areas. Numerous aircraft called for their IFR clrncs from the abovementioned satellite airports and there were no flight plans in for any of them. This affected approximately 8-10 aircraft whose flight plans had to be entered manually. With our recent staffing problems; and the fact that management insists on staffing shorter than normal; the controllers' workload was extremely high and the manual flight plan insertions were exacerbating an already complex and difficult situationuation. We are being inundated with literature and training about how to minimize distrs to prevent incidents and accidents. Yet we continue to have to do not only our own difficult jobs; but also the work that should be being done by FSS.
Original NASA ASRS Text
Title: SGF CTLR DESCRIBED INCIDENTS OF FSS FAILURE TO FILE IFR FLT PLANS DURING BUSY TFC PERIOD INCREASING RADAR CTLR'S WORKLOAD.
Narrative: DURING THE AFTERNOON; THE RADAR CTLRS WERE EXTREMELY BUSY DEALING WITH ACFT DEPARTING THE RESORT AREAS AROUND THE LAKES (K15; H21; AND AIZ) AND THE POINT LOOKOUT/BRANSON AREAS. NUMEROUS ACFT CALLED FOR THEIR IFR CLRNCS FROM THE ABOVEMENTIONED SATELLITE ARPTS AND THERE WERE NO FLT PLANS IN FOR ANY OF THEM. THIS AFFECTED APPROX 8-10 ACFT WHOSE FLT PLANS HAD TO BE ENTERED MANUALLY. WITH OUR RECENT STAFFING PROBS; AND THE FACT THAT MGMNT INSISTS ON STAFFING SHORTER THAN NORMAL; THE CTLRS' WORKLOAD WAS EXTREMELY HIGH AND THE MANUAL FLT PLAN INSERTIONS WERE EXACERBATING AN ALREADY COMPLEX AND DIFFICULT SITUATIONUATION. WE ARE BEING INUNDATED WITH LITERATURE AND TRAINING ABOUT HOW TO MINIMIZE DISTRS TO PREVENT INCIDENTS AND ACCIDENTS. YET WE CONTINUE TO HAVE TO DO NOT ONLY OUR OWN DIFFICULT JOBS; BUT ALSO THE WORK THAT SHOULD BE BEING DONE BY FSS.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.