ZMA controller voiced concern regarding air carrier's failure to contact enroute facilities as requi...

Attributes
ACN	755544
Time
Date	200710
Local Time Of Day	0601 To 1200
Place
Locale Reference	navaid : zin.ndb
State Reference	FO
Altitude	msl single value : 36000
Environment
Flight Conditions	Mixed
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zma.artcc
Operator	common carrier : air carrier
Make Model Name	A319
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Experience	controller non radar : 19 controller radar : 19
ASRS Report	755544
Events
Anomaly	airspace violation : entry non adherence : far non adherence : published procedure
Independent Detector	other controllera
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	Company Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Air carrier X flying from san juan; pr (tjsj) re-filed the flight plan through santo domingo and port au prince's airspace for WX avoidance. Pilot never called santo domingo ATC nor port au prince ctrs. The map clearly shows the fir boundaries; radio contact instructions and xfer position. Air carrier X checks in with ZMA about 20 mi from the boundary on the correct frequency so there appears to be a map in their flight bag. ZMA sectors for the last 3 days have had numerous aircraft violate their airspace because pilots or companies were changing flight plans; but not advising ctrs -- santo domingo or port au prince -- then flying through their airspace and trying to have ZMA perform the required flight data functions of route changes and notifications. Miami FSS at grand turk was experiencing significant delays in providing service the entire wkend and the aircraft crews were calling ZMA to attempt to resolve the issues. A NOTAM should be distributed advising all aircraft flying in the region between havana center (muha); ZMA; port au prince; santo domingo; jamaica; and aruba to call the appropriate center 10 mins prior to the boundary.

Original NASA ASRS Text

Title: ZMA CTLR VOICED CONCERN REGARDING ACR'S FAILURE TO CONTACT ENROUTE FACILITIES AS REQUIRED AFTER WX DEV RTE WAS FILED BY COMPANY.

Narrative: ACR X FLYING FROM SAN JUAN; PR (TJSJ) RE-FILED THE FLT PLAN THROUGH SANTO DOMINGO AND PORT AU PRINCE'S AIRSPACE FOR WX AVOIDANCE. PLT NEVER CALLED SANTO DOMINGO ATC NOR PORT AU PRINCE CTRS. THE MAP CLRLY SHOWS THE FIR BOUNDARIES; RADIO CONTACT INSTRUCTIONS AND XFER POS. ACR X CHKS IN WITH ZMA ABOUT 20 MI FROM THE BOUNDARY ON THE CORRECT FREQ SO THERE APPEARS TO BE A MAP IN THEIR FLT BAG. ZMA SECTORS FOR THE LAST 3 DAYS HAVE HAD NUMEROUS ACFT VIOLATE THEIR AIRSPACE BECAUSE PLTS OR COMPANIES WERE CHANGING FLT PLANS; BUT NOT ADVISING CTRS -- SANTO DOMINGO OR PORT AU PRINCE -- THEN FLYING THROUGH THEIR AIRSPACE AND TRYING TO HAVE ZMA PERFORM THE REQUIRED FLT DATA FUNCTIONS OF RTE CHANGES AND NOTIFICATIONS. MIAMI FSS AT GRAND TURK WAS EXPERIENCING SIGNIFICANT DELAYS IN PROVIDING SVC THE ENTIRE WKEND AND THE ACFT CREWS WERE CALLING ZMA TO ATTEMPT TO RESOLVE THE ISSUES. A NOTAM SHOULD BE DISTRIBUTED ADVISING ALL ACFT FLYING IN THE REGION BTWN HAVANA CTR (MUHA); ZMA; PORT AU PRINCE; SANTO DOMINGO; JAMAICA; AND ARUBA TO CALL THE APPROPRIATE CTR 10 MINS PRIOR TO THE BOUNDARY.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

ZMA controller voiced concern regarding air carrier's failure to contact enroute facilities as required after WX deviation route was filed by company.