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|
Attributes | |
ACN | 775523 |
Time | |
Date | 200802 |
Local Time Of Day | 0001 To 0600 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : off duty |
ASRS Report | 775523 |
Person 2 | |
Affiliation | company : air carrier |
Function | other personnel other |
Events | |
Anomaly | non adherence : far |
Independent Detector | other other : 1 |
Resolutory Action | none taken : unable |
Supplementary | |
Problem Areas | Cabin Crew Human Performance Company |
Primary Problem | Company |
Narrative:
Crew scheduling called me at the hotel around XA25 ZZZ time. I was told they needed a flight attendant for an XE00 departure XC40 van. I asked; 'why are you calling me?' and was told that I was the only one who picked up their phone. I told her I had gone to bed at YY00 but that didn't matter to the scheduler. I asked her to put a remark in my record that I was suffering from flight attendant fatigue and was told they don't do that. She asked me if I was advising her I was sick on line and I said; 'I'm not sick I am tired I have only had 3 1/2 hours sleep.' that I was not scheduled to leave the hotel until XK30. I advised the flight crew that I was experiencing flight attendant fatigue before we left ZZZ.
Original NASA ASRS Text
Title: A FLT ATTENDANT IS CALLED OUT FOR AN UNSCHEDULED DEP ON AN RON WITH 3.5 HRS OF SLEEP. A CALL ABOUT FLYING FATIGUED WAS IGNORED BY THE ACR AND THE FLT ATTENDANT FORCED TO FLY.
Narrative: CREW SCHEDULING CALLED ME AT THE HOTEL AROUND XA25 ZZZ TIME. I WAS TOLD THEY NEEDED A FLT ATTENDANT FOR AN XE00 DEP XC40 VAN. I ASKED; 'WHY ARE YOU CALLING ME?' AND WAS TOLD THAT I WAS THE ONLY ONE WHO PICKED UP THEIR PHONE. I TOLD HER I HAD GONE TO BED AT YY00 BUT THAT DIDN'T MATTER TO THE SCHEDULER. I ASKED HER TO PUT A REMARK IN MY RECORD THAT I WAS SUFFERING FROM FLT ATTENDANT FATIGUE AND WAS TOLD THEY DON'T DO THAT. SHE ASKED ME IF I WAS ADVISING HER I WAS SICK ON LINE AND I SAID; 'I'M NOT SICK I AM TIRED I HAVE ONLY HAD 3 1/2 HRS SLEEP.' THAT I WAS NOT SCHEDULED TO LEAVE THE HOTEL UNTIL XK30. I ADVISED THE FLT CREW THAT I WAS EXPERIENCING FLT ATTENDANT FATIGUE BEFORE WE LEFT ZZZ.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.