Narrative:

I was working radar flight data/associate while also the facility controller in charge. I received a landline call from nashville AFSS looking for an overdue military aircraft en route. I took down the aircraft information and confirmed that the inquiry was from nashville AFSS and commented that I didn't know how to get in touch with nashville AFSS. The AFSS specialist asked if I had a dial code for anniston AFSS. I replied that I did; and he told me to use that one. I started to research the aircraft but then got a call from anniston AFSS calling me to look for the same aircraft. The line was very intermittent but I tried to convey that I was already researching the aircraft. When I determined that we had not worked the aircraft; I called anniston AFSS as instructed by nashville AFSS and tried to tell them the results of my research; but the line was not working properly. I then received a call on the commercial phone line from contractor AFSS saying that they had been unable to copy me on the other line. After some discussion; I think I determined that the same AFSS specialist had idented himself to me as nashville AFSS; anniston AFSS; and contractor AFSS and was apparently located at leesburg AFSS in virginia. I was really too busy to be trying to sort all of this out. The facility needs to pick a name and use it. If there was more than 1 facility involved; I still don't know who I talked to.

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Original NASA ASRS Text

Title: MGM TRACON CTLR DESCRIBED FSS ALNOT REQUEST THAT BECAME VERY CONFUSING BECAUSE OF FSS CTLR USING SEVERAL FAC ID'S.

Narrative: I WAS WORKING RADAR FLT DATA/ASSOCIATE WHILE ALSO THE FACILITY CIC. I RECEIVED A LANDLINE CALL FROM NASHVILLE AFSS LOOKING FOR AN OVERDUE MIL ACFT ENRTE. I TOOK DOWN THE ACFT INFO AND CONFIRMED THAT THE INQUIRY WAS FROM NASHVILLE AFSS AND COMMENTED THAT I DIDN'T KNOW HOW TO GET IN TOUCH WITH NASHVILLE AFSS. THE AFSS SPECIALIST ASKED IF I HAD A DIAL CODE FOR ANNISTON AFSS. I REPLIED THAT I DID; AND HE TOLD ME TO USE THAT ONE. I STARTED TO RESEARCH THE ACFT BUT THEN GOT A CALL FROM ANNISTON AFSS CALLING ME TO LOOK FOR THE SAME ACFT. THE LINE WAS VERY INTERMITTENT BUT I TRIED TO CONVEY THAT I WAS ALREADY RESEARCHING THE ACFT. WHEN I DETERMINED THAT WE HAD NOT WORKED THE ACFT; I CALLED ANNISTON AFSS AS INSTRUCTED BY NASHVILLE AFSS AND TRIED TO TELL THEM THE RESULTS OF MY RESEARCH; BUT THE LINE WAS NOT WORKING PROPERLY. I THEN RECEIVED A CALL ON THE COMMERCIAL PHONE LINE FROM CONTRACTOR AFSS SAYING THAT THEY HAD BEEN UNABLE TO COPY ME ON THE OTHER LINE. AFTER SOME DISCUSSION; I THINK I DETERMINED THAT THE SAME AFSS SPECIALIST HAD IDENTED HIMSELF TO ME AS NASHVILLE AFSS; ANNISTON AFSS; AND CONTRACTOR AFSS AND WAS APPARENTLY LOCATED AT LEESBURG AFSS IN VIRGINIA. I WAS REALLY TOO BUSY TO BE TRYING TO SORT ALL OF THIS OUT. THE FACILITY NEEDS TO PICK A NAME AND USE IT. IF THERE WAS MORE THAN 1 FACILITY INVOLVED; I STILL DON'T KNOW WHO I TALKED TO.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.