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Sgf controller voiced concern regarding a commercial chart provider that has not updated ATIS frequency change.
| Attributes | |
| ACN | 783256 |
| Time | |
| Date | 200804 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : sgf.airport |
| State Reference | MO |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : approach |
| Qualification | controller : radar |
| Experience | controller radar : 17 controller time certified in position1 : 17 |
| ASRS Report | 783256 |
| Events | |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Chart Or Publication |
| Primary Problem | Chart Or Publication |
| Situations | |
| Chart | airport : sgf.airport |
Narrative:
Air carrier X flies into sgf several times a day from ZZZ. They check on every day saying that our ATIS appears to be out of service. When asked what frequency they used; they always give the wrong one. I spoke to one of their pilots about it and found out that the charts that their airline uses do not have the current ATIS frequency in them for sgf. Our ATIS frequency changed about 6-8 months ago to 135.125.callback conversation with reporter revealed the following information: the reporter confirmed problem still exists; even with the latest chart revisions.
Original NASA ASRS Text
Title: SGF CTLR VOICED CONCERN REGARDING A COMMERCIAL CHART PROVIDER THAT HAS NOT UPDATED ATIS FREQ CHANGE.
Narrative: ACR X FLIES INTO SGF SEVERAL TIMES A DAY FROM ZZZ. THEY CHECK ON EVERY DAY SAYING THAT OUR ATIS APPEARS TO BE OUT OF SERVICE. WHEN ASKED WHAT FREQUENCY THEY USED; THEY ALWAYS GIVE THE WRONG ONE. I SPOKE TO ONE OF THEIR PLTS ABOUT IT AND FOUND OUT THAT THE CHARTS THAT THEIR AIRLINE USES DO NOT HAVE THE CURRENT ATIS FREQUENCY IN THEM FOR SGF. OUR ATIS FREQUENCY CHANGED ABOUT 6-8 MONTHS AGO TO 135.125.CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR CONFIRMED PROBLEM STILL EXISTS; EVEN WITH THE LATEST CHART REVISIONS.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.