Narrative:

Late inbound so flight attendants and pilots boarded together at door 2L. I gave briefing to flight attendants and purser at door 2L while cleaners were working. I went to the cockpit and first officer did walkaround. When coming back; first officer saw lavatory service carrying bucket full of blue water onto the plane and he tripped at the door and spilled blue water on our purser; her bags; and floor at 2L. First officer told lavatory person to get a supervisor and flight attendants called their supervisor. I was told of incident at this point and went back to see what was happening. Our purser wanted to work but was starting to get some irritation on her legs due to the fluid. I pointed out that this fluid is highly toxic and she should get some attention to alleviate any spill problems to her and possessions. She went with her supervisors and I have not heard what happened to her yet but have left an email with my concerns. We called maintenance and they came to clean the floor and gave us a clean mrd to continue. We had no problems with the lavatory and the blue fluid was not needed and not allowed by lavatory people to be carried on board according to maintenance. Neither lavatory person spoke english and we were not able to communicate what we needed. I have worked with this fluid before and it is not something we should take lightly as it is corrosive and not good for human contact; that is why they wear protective clothing. Another problem we had was the jetway power. Our APU was inoperative and the power kept shutting off. We downloaded as much as we could and finally got an air start. According to maintenance; the city of ZZZ controls the power and this happens frequently.

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Original NASA ASRS Text

Title: ACR CAPT DESCRIBED PRE FLT EVENT WHEN MAINT PERSONNEL SPILLED BLUE WATER ON F/A CAUSING IRRITATION.

Narrative: LATE INBOUND SO FLT ATTENDANTS AND PLTS BOARDED TOGETHER AT DOOR 2L. I GAVE BRIEFING TO FLT ATTENDANTS AND PURSER AT DOOR 2L WHILE CLEANERS WERE WORKING. I WENT TO THE COCKPIT AND FO DID WALKAROUND. WHEN COMING BACK; FO SAW LAVATORY SVC CARRYING BUCKET FULL OF BLUE WATER ONTO THE PLANE AND HE TRIPPED AT THE DOOR AND SPILLED BLUE WATER ON OUR PURSER; HER BAGS; AND FLOOR AT 2L. FO TOLD LAVATORY PERSON TO GET A SUPVR AND FLT ATTENDANTS CALLED THEIR SUPVR. I WAS TOLD OF INCIDENT AT THIS POINT AND WENT BACK TO SEE WHAT WAS HAPPENING. OUR PURSER WANTED TO WORK BUT WAS STARTING TO GET SOME IRRITATION ON HER LEGS DUE TO THE FLUID. I POINTED OUT THAT THIS FLUID IS HIGHLY TOXIC AND SHE SHOULD GET SOME ATTN TO ALLEVIATE ANY SPILL PROBS TO HER AND POSSESSIONS. SHE WENT WITH HER SUPVRS AND I HAVE NOT HEARD WHAT HAPPENED TO HER YET BUT HAVE LEFT AN EMAIL WITH MY CONCERNS. WE CALLED MAINT AND THEY CAME TO CLEAN THE FLOOR AND GAVE US A CLEAN MRD TO CONTINUE. WE HAD NO PROBS WITH THE LAVATORY AND THE BLUE FLUID WAS NOT NEEDED AND NOT ALLOWED BY LAVATORY PEOPLE TO BE CARRIED ON BOARD ACCORDING TO MAINT. NEITHER LAVATORY PERSON SPOKE ENGLISH AND WE WERE NOT ABLE TO COMMUNICATE WHAT WE NEEDED. I HAVE WORKED WITH THIS FLUID BEFORE AND IT IS NOT SOMETHING WE SHOULD TAKE LIGHTLY AS IT IS CORROSIVE AND NOT GOOD FOR HUMAN CONTACT; THAT IS WHY THEY WEAR PROTECTIVE CLOTHING. ANOTHER PROB WE HAD WAS THE JETWAY PWR. OUR APU WAS INOP AND THE PWR KEPT SHUTTING OFF. WE DOWNLOADED AS MUCH AS WE COULD AND FINALLY GOT AN AIR START. ACCORDING TO MAINT; THE CITY OF ZZZ CTLS THE PWR AND THIS HAPPENS FREQUENTLY.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.