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An air carrier captain reports that passenger service agents did not inform him about federal air marshals (fam's) until push back and the flight attendant did not learn until airborne.
| Attributes | |
| ACN | 793534 |
| Time | |
| Date | 200807 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Weather Elements | Thunderstorm |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A319 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 150 flight time total : 12000 flight time type : 2000 |
| ASRS Report | 793534 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel other |
| Events | |
| Anomaly | non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other flight crewa other other : 2 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Pre-departure in ZZZ at push time we were informed of fam's (federal air marshals) on our flight. No mention to us prior to this by anyone when we checked in with the csr before boarding. The flight attendants didn't know about the fam's until cruise and fortunately we didn't have any other pcfa's (passenger carrying fire arm) on board. Since we were getting our second rerte and ramp was trying to get us off the gate this is a very rushed time-frame to find out about fam's. According to our fom we are supposed to know about fam's/pcfa's before boarding starts so we can brief the other crew members before the regular passenger board the aircraft to prevent an unwanted situation on the aircraft and protect the identify of the fam's. Please fix this or next flight will be canceled for security reasons.
Original NASA ASRS Text
Title: AN ACR CAPT REPORTS THAT PAX SVC AGENTS DID NOT INFORM HIM ABOUT FEDERAL AIR MARSHALS (FAM'S) UNTIL PUSH BACK AND THE FLT ATTENDANT DID NOT LEARN UNTIL AIRBORNE.
Narrative: PRE-DEP IN ZZZ AT PUSH TIME WE WERE INFORMED OF FAM'S (FEDERAL AIR MARSHALS) ON OUR FLT. NO MENTION TO US PRIOR TO THIS BY ANYONE WHEN WE CHKED IN WITH THE CSR BEFORE BOARDING. THE FLT ATTENDANTS DIDN'T KNOW ABOUT THE FAM'S UNTIL CRUISE AND FORTUNATELY WE DIDN'T HAVE ANY OTHER PCFA'S (PAX CARRYING FIRE ARM) ON BOARD. SINCE WE WERE GETTING OUR SECOND RERTE AND RAMP WAS TRYING TO GET US OFF THE GATE THIS IS A VERY RUSHED TIME-FRAME TO FIND OUT ABOUT FAM'S. ACCORDING TO OUR FOM WE ARE SUPPOSED TO KNOW ABOUT FAM'S/PCFA'S BEFORE BOARDING STARTS SO WE CAN BRIEF THE OTHER CREW MEMBERS BEFORE THE REGULAR PAX BOARD THE ACFT TO PREVENT AN UNWANTED SITUATION ON THE ACFT AND PROTECT THE IDENT OF THE FAM'S. PLEASE FIX THIS OR NEXT FLT WILL BE CANCELED FOR SECURITY REASONS.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.