B737-300 flight crew just after departure receive notification from flight attendant that passenger ...

Attributes
ACN	798755
Time
Date	200808
Local Time Of Day	0001 To 0600
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	msl single value : 5000
Aircraft 1
Controlling Facilities	tracon : zzz.tracon
Operator	common carrier : air carrier
Make Model Name	B737-300
Operating Under FAR Part	Part 121
Flight Phase	climbout : initial
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 180 flight time total : 9000 flight time type : 7000
ASRS Report	798755
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Experience	flight time last 90 days : 210 flight time total : 9046 flight time type : 554
ASRS Report	798760
Events
Anomaly	aircraft equipment problem : less severe cabin event other
Independent Detector	other other : 3
Resolutory Action	flight crew : landed as precaution
Consequence	other
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

Just after takeoff; row 3; seats abc came unbolted and tipped back onto row 4. The forward flight attendant called to say a row of seats had come loose and fell back on the row behind and that there were injuries and she would let us know more soon. I let departure know our situation and requested an immediate return to ZZZ and to have paramedics standing by. I assigned the copilot to fly the plane while I dealt with the flight attendants and sent a message to dispatch that we were returning with injured passenger. I called operations and let them know that we were returning and would need a gate and paramedics. ATC routed us very quickly back for a visual approach; the flight attendants quickly got everyone reseated out of the 2 rows involved and prepared for a normal landing. At ZZZ the paramedics were ready at our gate and quickly assessed the passenger's needs and removed the injured lady. I would like to say my copilot; the flight attendants; ATC; the station personnel and the paramedics all performed flawlessly! It was great to see everyone work together so well! I complimented everyone involved on such a good job they had done.

Original NASA ASRS Text

Title: B737-300 FLT CREW JUST AFTER DEP RECEIVE NOTIFICATION FROM FLT ATTENDANT THAT PAX ROW 3 HAD COME UNBOLTED AND FELL INTO PAX ROW 4.

Narrative: JUST AFTER TKOF; ROW 3; SEATS ABC CAME UNBOLTED AND TIPPED BACK ONTO ROW 4. THE FORWARD FLT ATTENDANT CALLED TO SAY A ROW OF SEATS HAD COME LOOSE AND FELL BACK ON THE ROW BEHIND AND THAT THERE WERE INJURIES AND SHE WOULD LET US KNOW MORE SOON. I LET DEP KNOW OUR SITUATION AND REQUESTED AN IMMEDIATE RETURN TO ZZZ AND TO HAVE PARAMEDICS STANDING BY. I ASSIGNED THE COPLT TO FLY THE PLANE WHILE I DEALT WITH THE FLT ATTENDANTS AND SENT A MESSAGE TO DISPATCH THAT WE WERE RETURNING WITH INJURED PAX. I CALLED OPS AND LET THEM KNOW THAT WE WERE RETURNING AND WOULD NEED A GATE AND PARAMEDICS. ATC ROUTED US VERY QUICKLY BACK FOR A VISUAL APCH; THE FLT ATTENDANTS QUICKLY GOT EVERYONE RESEATED OUT OF THE 2 ROWS INVOLVED AND PREPARED FOR A NORMAL LNDG. AT ZZZ THE PARAMEDICS WERE READY AT OUR GATE AND QUICKLY ASSESSED THE PAX'S NEEDS AND REMOVED THE INJURED LADY. I WOULD LIKE TO SAY MY COPLT; THE FLT ATTENDANTS; ATC; THE STATION PERSONNEL AND THE PARAMEDICS ALL PERFORMED FLAWLESSLY! IT WAS GREAT TO SEE EVERYONE WORK TOGETHER SO WELL! I COMPLIMENTED EVERYONE INVOLVED ON SUCH A GOOD JOB THEY HAD DONE.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B737-300 flight crew just after departure receive notification from flight attendant that passenger row 3 had come unbolted and fell into passenger row 4.