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A crj-200 captain described what he felt was inappropriate pressure to operate the aircraft door contrary to the MEL procedure.
| Attributes | |
| ACN | 802992 |
| Time | |
| Date | 200808 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Regional Jet 200 ER&LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 180 flight time total : 6000 flight time type : 4700 |
| ASRS Report | 802992 |
| Events | |
| Anomaly | non adherence : company policies non adherence : published procedure |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Upon arrival to aircraft; the captain from the inbound flight greeted me and told me the door assist was not working properly. Maintenance came and deferred the door per MEL. I called assistant chief pilot about my concern to taking the aircraft with the door able to free-fall onto someone when it is opened. He told me to disregard note #1 and note #3 of the MEL. These 2 notes specifically have ground personnel clear of the door when opening and only to have them assist in closing the door. He instructed me to have ramp personnel open the door and assist the door down to the ground. I asked him about the note #1 states 'stand clear of door when opening (door opens faster).' his stance was I was to have ramp workers open the door in direct contradiction to the MEL notes. I do not feel comfortable being told to purposely violate written instructions in the FAA approved MEL.
Original NASA ASRS Text
Title: A CRJ-200 CAPT DESCRIBED WHAT HE FELT WAS INAPPROPRIATE PRESSURE TO OPERATE THE AIRCRAFT DOOR CONTRARY TO THE MEL PROCEDURE.
Narrative: UPON ARR TO ACFT; THE CAPT FROM THE INBOUND FLT GREETED ME AND TOLD ME THE DOOR ASSIST WAS NOT WORKING PROPERLY. MAINT CAME AND DEFERRED THE DOOR PER MEL. I CALLED ASSISTANT CHIEF PLT ABOUT MY CONCERN TO TAKING THE ACFT WITH THE DOOR ABLE TO FREE-FALL ONTO SOMEONE WHEN IT IS OPENED. HE TOLD ME TO DISREGARD NOTE #1 AND NOTE #3 OF THE MEL. THESE 2 NOTES SPECIFICALLY HAVE GND PERSONNEL CLR OF THE DOOR WHEN OPENING AND ONLY TO HAVE THEM ASSIST IN CLOSING THE DOOR. HE INSTRUCTED ME TO HAVE RAMP PERSONNEL OPEN THE DOOR AND ASSIST THE DOOR DOWN TO THE GND. I ASKED HIM ABOUT THE NOTE #1 STATES 'STAND CLR OF DOOR WHEN OPENING (DOOR OPENS FASTER).' HIS STANCE WAS I WAS TO HAVE RAMP WORKERS OPEN THE DOOR IN DIRECT CONTRADICTION TO THE MEL NOTES. I DO NOT FEEL COMFORTABLE BEING TOLD TO PURPOSELY VIOLATE WRITTEN INSTRUCTIONS IN THE FAA APPROVED MEL.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.