B737-500 flight crew receives notification via ACARS that dangerous goods are onboard; they request ...

Narrative:

We received a flight service information sheet and planned weight manifest indicating dangerous goods onboard. After pushback; we realized we had not received our pilot notification for dangerous goods form from the ramp. We held our position just off the gate and contacted operations to coordinate the delivery of the dangerous goods form via the fuel stick. While we were waiting for information; load planning sent final weights indicating dangerous good onboard. After several mins; ramp control contacted us to tell us that the ramp lead who loaded the aircraft said that no dangerous goods had been loaded on the aircraft. Captain contacted operations and asked operations to verify that no dangerous goods had been loaded on fix X. Operations reported that the ramp lead had said that the dangerous goods had been expected to arrive planeside for boarding; but that the dangerous goods package was still in the staging area. Captain sent an ACARS message to load planning; asking that the final weight manifest be resent with the dangerous goods reported correctly. Prior to takeoff; load planning sent the final weight manifest indicating that no dangerous goods were on board. After arrival at ZZZ and during the walkaround for the subsequent flight; I observed the ground crew investigating a dangerous goods package. I asked if it had come off the inbound; and was told that it had. When I reported the events of our departure; the ramp lead told me that he had received a phone call prior to our arrival (at least 30 mins prior to our departure) concerning the package. He had been told to be on the lookout for the package because the package had been prepared incorrectly. The amount of dry ice in the package was reported as 18 pounds; which is above the limit for a single area. I relayed the information on captain. Captain contacted our flight manager with our concerns. Upon further inspection; captain and I found the pilot notification for dangerous goods form in the documents pocket on the side of the package.

Original NASA ASRS Text

Title: B737-500 FLT CREW RECEIVES NOTIFICATION VIA ACARS THAT DANGEROUS GOODS ARE ONBOARD; THEY REQUEST THE APPROPRIATE FORM AND ARE TOLD THE DANGEROUS GOODS DID NOT MAKE THE FLIGHT. UPON POST FLIGHT WALK AROUND; DANGEROUS GOODS ARE DISCOVERED ONBOARD.

Narrative: WE RECEIVED A FLT SVC INFO SHEET AND PLANNED WT MANIFEST INDICATING DANGEROUS GOODS ONBOARD. AFTER PUSHBACK; WE REALIZED WE HAD NOT RECEIVED OUR PLT NOTIFICATION FOR DANGEROUS GOODS FORM FROM THE RAMP. WE HELD OUR POS JUST OFF THE GATE AND CONTACTED OPS TO COORDINATE THE DELIVERY OF THE DANGEROUS GOODS FORM VIA THE FUEL STICK. WHILE WE WERE WAITING FOR INFO; LOAD PLANNING SENT FINAL WTS INDICATING DANGEROUS GOOD ONBOARD. AFTER SEVERAL MINS; RAMP CTL CONTACTED US TO TELL US THAT THE RAMP LEAD WHO LOADED THE ACFT SAID THAT NO DANGEROUS GOODS HAD BEEN LOADED ON THE ACFT. CAPT CONTACTED OPS AND ASKED OPS TO VERIFY THAT NO DANGEROUS GOODS HAD BEEN LOADED ON FIX X. OPS RPTED THAT THE RAMP LEAD HAD SAID THAT THE DANGEROUS GOODS HAD BEEN EXPECTED TO ARRIVE PLANESIDE FOR BOARDING; BUT THAT THE DANGEROUS GOODS PACKAGE WAS STILL IN THE STAGING AREA. CAPT SENT AN ACARS MESSAGE TO LOAD PLANNING; ASKING THAT THE FINAL WT MANIFEST BE RESENT WITH THE DANGEROUS GOODS RPTED CORRECTLY. PRIOR TO TKOF; LOAD PLANNING SENT THE FINAL WT MANIFEST INDICATING THAT NO DANGEROUS GOODS WERE ON BOARD. AFTER ARR AT ZZZ AND DURING THE WALKAROUND FOR THE SUBSEQUENT FLT; I OBSERVED THE GND CREW INVESTIGATING A DANGEROUS GOODS PACKAGE. I ASKED IF IT HAD COME OFF THE INBOUND; AND WAS TOLD THAT IT HAD. WHEN I RPTED THE EVENTS OF OUR DEP; THE RAMP LEAD TOLD ME THAT HE HAD RECEIVED A PHONE CALL PRIOR TO OUR ARR (AT LEAST 30 MINS PRIOR TO OUR DEP) CONCERNING THE PACKAGE. HE HAD BEEN TOLD TO BE ON THE LOOKOUT FOR THE PACKAGE BECAUSE THE PACKAGE HAD BEEN PREPARED INCORRECTLY. THE AMOUNT OF DRY ICE IN THE PACKAGE WAS RPTED AS 18 LBS; WHICH IS ABOVE THE LIMIT FOR A SINGLE AREA. I RELAYED THE INFO ON CAPT. CAPT CONTACTED OUR FLT MGR WITH OUR CONCERNS. UPON FURTHER INSPECTION; CAPT AND I FOUND THE PLT NOTIFICATION FOR DANGEROUS GOODS FORM IN THE DOCUMENTS POCKET ON THE SIDE OF THE PACKAGE.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	808707
Time
Date	200810
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-500
Operating Under FAR Part	Part 121
Flight Phase	ground : pushback
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Experience	flight time last 90 days : 127 flight time total : 10000 flight time type : 3000
ASRS Report	808707
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	non adherence : far non adherence : company policies non adherence : published procedure other anomaly
Independent Detector	other flight crewa other flight crewb
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company
Primary Problem	Company

B737-500 flight crew receives notification via ACARS that dangerous goods are onboard; they request the appropriate form and are told the dangerous goods did not make the flight. Upon post flight walk around; dangerous goods are discovered onboard.