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|
Attributes | |
ACN | 810815 |
Time | |
Date | 200811 |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Environment | |
Flight Conditions | VMC |
Aircraft 1 | |
Controlling Facilities | tower : eddm.tower |
Operator | common carrier : air carrier |
Make Model Name | B737-300 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : maintenance ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Experience | flight time last 90 days : 540 flight time total : 12000 flight time type : 4000 |
ASRS Report | 810815 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Events | |
Anomaly | aircraft equipment problem : less severe maintenance problem : improper documentation non adherence : far |
Independent Detector | other other : 2 |
Resolutory Action | none taken : detected after the fact |
Consequence | other |
Supplementary | |
Problem Areas | Aircraft Maintenance Human Performance |
Primary Problem | Maintenance Human Performance |
Narrative:
Illegal maintenance dispatch. We picked up aircraft X for flight ZZZ. We subsequently flew the same aircraft from ZZZ to ZZZ1. According to the flight paperwork; maintenance history and then current maintenance release; the forward PA was inoperative; but the aft PA was operational. I briefed the flight attendants of the situation and they agreed that the aircraft was safe in this confign; and they were familiar with their responsibilities related to this deferral. Upon arrival in ZZZ; the flight attendants were getting off of the aircraft and reported to me that the forward PA worked fine -- it was the aft PA that was inoperative. I reported the same to the mechanic who came to the plane to address other write-ups. The mechanic informed me that in ZZZ2 the mechanic there had swapped PA mikes from the forward and aft positions; making the aft PA inoperative while making the forward PA usable. The mechanic showed me the information item that the mechanic had entered in ZZZ2. I then spoke with the maintenance control manager on duty. He researched the issue and confirmed exactly what the ZZZ gate mechanic told me; and that the mechanic in ZZZ2 should not have made an information entry; but some other type of entry. This would have affected the existing deferred item and forced him to edit the deferred item to show that the aft PA was now inoperative and the forward one worked. I asked the maintenance control controller to please get hold of this ZZZ2 mechanic for purposes of filing a report; and he said he would. So for 2 legs; the maintenance release was incorrect in that the deferred item was not updated and the location of the inoperative component was wrong; though the maintenance release verification process showed that we had the correct and legal maintenance release.
Original NASA ASRS Text
Title: B737-300 CAPTAIN REPORTS BEING DISPATCHED WITH FORWARD PA INOPERATIVE AND THE AFT PA WORKING. FLIGHT ATTENDANTS INFORM CAPTAIN AT TRIP END IT IS THE OTHER WAY AROUND. MECHANIC HAD SWAPPED MICROPHONES DURING TROUBLE SHOOTING WITHOUT MAKING LOG ENTRY. MAINTENANCE RELEASE WAS NOT CORRECT.
Narrative: ILLEGAL MAINT DISPATCH. WE PICKED UP ACFT X FOR FLT ZZZ. WE SUBSEQUENTLY FLEW THE SAME ACFT FROM ZZZ TO ZZZ1. ACCORDING TO THE FLT PAPERWORK; MAINT HISTORY AND THEN CURRENT MAINT RELEASE; THE FORWARD PA WAS INOP; BUT THE AFT PA WAS OPERATIONAL. I BRIEFED THE FLT ATTENDANTS OF THE SITUATION AND THEY AGREED THAT THE ACFT WAS SAFE IN THIS CONFIGN; AND THEY WERE FAMILIAR WITH THEIR RESPONSIBILITIES RELATED TO THIS DEFERRAL. UPON ARR IN ZZZ; THE FLT ATTENDANTS WERE GETTING OFF OF THE ACFT AND RPTED TO ME THAT THE FORWARD PA WORKED FINE -- IT WAS THE AFT PA THAT WAS INOP. I RPTED THE SAME TO THE MECH WHO CAME TO THE PLANE TO ADDRESS OTHER WRITE-UPS. THE MECH INFORMED ME THAT IN ZZZ2 THE MECH THERE HAD SWAPPED PA MIKES FROM THE FORWARD AND AFT POSITIONS; MAKING THE AFT PA INOP WHILE MAKING THE FORWARD PA USABLE. THE MECH SHOWED ME THE INFO ITEM THAT THE MECH HAD ENTERED IN ZZZ2. I THEN SPOKE WITH THE MAINT CTL MGR ON DUTY. HE RESEARCHED THE ISSUE AND CONFIRMED EXACTLY WHAT THE ZZZ GATE MECH TOLD ME; AND THAT THE MECH IN ZZZ2 SHOULD NOT HAVE MADE AN INFO ENTRY; BUT SOME OTHER TYPE OF ENTRY. THIS WOULD HAVE AFFECTED THE EXISTING DEFERRED ITEM AND FORCED HIM TO EDIT THE DEFERRED ITEM TO SHOW THAT THE AFT PA WAS NOW INOP AND THE FORWARD ONE WORKED. I ASKED THE MAINT CTL CTLR TO PLEASE GET HOLD OF THIS ZZZ2 MECH FOR PURPOSES OF FILING A RPT; AND HE SAID HE WOULD. SO FOR 2 LEGS; THE MAINT RELEASE WAS INCORRECT IN THAT THE DEFERRED ITEM WAS NOT UPDATED AND THE LOCATION OF THE INOP COMPONENT WAS WRONG; THOUGH THE MAINT RELEASE VERIFICATION PROCESS SHOWED THAT WE HAD THE CORRECT AND LEGAL MAINT RELEASE.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.