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A mis-programmed self parking system incorrectly stopped an A320 60' beyond its assigned space and caused the #1 engine cowling to miss the jetway by 6 inches.
| Attributes | |
| ACN | 811648 |
| Time | |
| Date | 200811 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Controlling Facilities | tower : san.tower |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground other : gate arrival |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 175 flight time total : 12500 flight time type : 410 |
| ASRS Report | 811648 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel other |
| Events | |
| Anomaly | conflict : ground critical non adherence : company policies non adherence : published procedure |
| Independent Detector | other flight crewa other other : csr 2 |
| Resolutory Action | none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Taxied to lead in line for gate in ZZZ. Observed a single ramper running around the area moving chocks and preparing for our arrival. He activated the accu-park system and I continued taxiing. I followed his guidance via the accu-park and stopped the aircraft when directed. We then noticed the jetway driver was having trouble getting the jetway to the aircraft. Eventually; it was determined that we were parked on the wrong spot and that we would have to be pushed back. I estimate we were pushed back approximately 60 ft to the proper stop point for the A320. As we were being pushed back; I noticed that we had been stopped on the stop point for the B777; A300; A330 aircraft. After we were finally parked at the proper spot and were unloading our passenger; I spoke with the passenger agent that had driven the jetway and she informed me that we had missed striking the jetway with the #1 cowl by approximately 6 inches. I was of course very shocked to hear this. I phoned the on duty flight manager and informed him of these events. He told me he would follow up with the appropriate departments.
Original NASA ASRS Text
Title: A MIS-PROGRAMMED SELF PARKING SYSTEM INCORRECTLY STOPPED AN A320 60' BEYOND ITS ASSIGNED SPACE AND CAUSED THE #1 ENGINE COWLING TO MISS THE JETWAY BY 6 INCHES.
Narrative: TAXIED TO LEAD IN LINE FOR GATE IN ZZZ. OBSERVED A SINGLE RAMPER RUNNING AROUND THE AREA MOVING CHOCKS AND PREPARING FOR OUR ARR. HE ACTIVATED THE ACCU-PARK SYS AND I CONTINUED TAXIING. I FOLLOWED HIS GUIDANCE VIA THE ACCU-PARK AND STOPPED THE ACFT WHEN DIRECTED. WE THEN NOTICED THE JETWAY DRIVER WAS HAVING TROUBLE GETTING THE JETWAY TO THE ACFT. EVENTUALLY; IT WAS DETERMINED THAT WE WERE PARKED ON THE WRONG SPOT AND THAT WE WOULD HAVE TO BE PUSHED BACK. I ESTIMATE WE WERE PUSHED BACK APPROX 60 FT TO THE PROPER STOP POINT FOR THE A320. AS WE WERE BEING PUSHED BACK; I NOTICED THAT WE HAD BEEN STOPPED ON THE STOP POINT FOR THE B777; A300; A330 ACFT. AFTER WE WERE FINALLY PARKED AT THE PROPER SPOT AND WERE UNLOADING OUR PAX; I SPOKE WITH THE PAX AGENT THAT HAD DRIVEN THE JETWAY AND SHE INFORMED ME THAT WE HAD MISSED STRIKING THE JETWAY WITH THE #1 COWL BY APPROX 6 INCHES. I WAS OF COURSE VERY SHOCKED TO HEAR THIS. I PHONED THE ON DUTY FLT MGR AND INFORMED HIM OF THESE EVENTS. HE TOLD ME HE WOULD FOLLOW UP WITH THE APPROPRIATE DEPTS.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.