Narrative:

I was assigned to take turnover on a flap repair that required continued moisture removal. This aircraft was located in bay 1 of the hangar. Around XA00; flap required additional moisture removal as it was still wet. My supervisor seemed upset with me that the part continued to need additional moisture removal. He started yelling 'why did you put it on moisture removal again?' I informed maintenance supervisor that if we did not continue with the moisture removal; that the repair would just blow up. He yells out; 'when will it be done?!' I replied that it will come off at XA30. As I continued reading through the structural repair manual (srm) and looking up material; my supervisor comes over to my partner and says; 'you don't need to take the time to read all the manual; that's not necessary! Just go fix it!' this was not the first time that my supervisor has done this. First of all; my repair was on moisture removal for another 1 1/2 hours. I was reading the repair; as I had never done this one before. At that time; I had been reading the manuals for 10 minutes or so at srm 57-52-00. My supervisor's action was interfering with the proper standard of performing a maintenance task. If a mechanic listens to this type of instruction from a supervisor to not read the manuals but just go out and tear out damage simply to show visual progress; he can easily make crucial mistakes in the repair process. It is not ok for a supervisor to tell you to skip any steps just to impress upper management. My job and the FAA requires that even when very familiar with a procedure of a task that you check the current manuals; engineering authorizations; or engineering revisions; as they are ever changing and superseded. Also; with all our paperwork errors; I can only wonder if my supervisor was trying to get me to make a mistake. That kind of pressure should not be allowed in any maintenance repair facility. As soon as I got off work at XP00; I reported this incident to quality assurance. He recommended this report in an effort to bring attention to this kind of problem. Supervision should not try to get mechanics to cut corners. Manuals are to be read; studied and compared prior and during the composite repair process. Provide further training for supervisors.

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Original NASA ASRS Text

Title: A Repairman performing a composite repair of an A320 flap requiring continued moisture removal; reports on the unprofessional behavior of his maintenance supervisor; directing them to ignore the repair manual and 'just go fix it.'

Narrative: I was assigned to take turnover on a flap repair that required continued moisture removal. This aircraft was located in Bay 1 of the hangar. Around XA00; flap required additional moisture removal as it was still wet. My Supervisor seemed upset with me that the part continued to need additional moisture removal. He started yelling 'Why did you put it on moisture removal again?' I informed Maintenance Supervisor that if we did not continue with the moisture removal; that the repair would just blow up. He yells out; 'When will it be done?!' I replied that it will come off at XA30. As I continued reading through the Structural Repair Manual (SRM) and looking up material; my Supervisor comes over to my partner and says; 'You don't need to take the time to read all the manual; that's not necessary! Just go fix it!' This was not the first time that my Supervisor has done this. First of all; my repair was on moisture removal for another 1 1/2 hours. I was reading the repair; as I had never done this one before. At that time; I had been reading the manuals for 10 minutes or so at SRM 57-52-00. My Supervisor's action was interfering with the proper standard of performing a maintenance task. If a Mechanic listens to this type of instruction from a supervisor to not read the manuals but just go out and tear out damage simply to show visual progress; he can easily make crucial mistakes in the repair process. It is not OK for a supervisor to tell you to skip any steps just to impress upper management. My job and the FAA requires that even when very familiar with a procedure of a task that you check the current manuals; engineering authorizations; or engineering revisions; as they are ever changing and superseded. Also; with all our paperwork errors; I can only wonder if my Supervisor was trying to get me to make a mistake. That kind of pressure should not be allowed in any maintenance repair facility. As soon as I got off work at XP00; I reported this incident to Quality Assurance. He recommended this report in an effort to bring attention to this kind of problem. Supervision should not try to get mechanics to cut corners. Manuals are to be read; studied and compared prior and during the composite repair process. Provide further training for supervisors.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.