Narrative:

Did not receive local traffic advisories as required by our operating specifications. This situation has previously been reported to association air safety departure. My company has misled them and our principle operations inspector by claiming they have corrected the problem. The equipment is now in place, but the ground personnel have not been instructed it is their responsibilities to use it and issue traffic advisories for our flight. Callback conversation with reporter revealed the following: company traffic report is a common requirement for operating into non tower airports, but it is ignored more often than complied with and many flight crew members are not aware that the requirement exists. At the airport in question company ground personnel have radio access from outside the operations office but it is so located that visibility is obstructed by bldgs and trees making it impossible to see local traffic.

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Original NASA ASRS Text

Title: COMPLAINT ABOUT FAILURE OF COMPANY TO COMPLY WITH OPERATION SPECIFICATIONS REGARDING TRAFFIC ADVISORY AT NON TWR ARPTS.

Narrative: DID NOT RECEIVE LCL TFC ADVISORIES AS REQUIRED BY OUR OPERATING SPECS. THIS SITUATION HAS PREVIOUSLY BEEN RPTED TO ASSOCIATION AIR SAFETY DEP. MY COMPANY HAS MISLED THEM AND OUR PRINCIPLE OPS INSPECTOR BY CLAIMING THEY HAVE CORRECTED THE PROB. THE EQUIP IS NOW IN PLACE, BUT THE GND PERSONNEL HAVE NOT BEEN INSTRUCTED IT IS THEIR RESPONSIBILITIES TO USE IT AND ISSUE TFC ADVISORIES FOR OUR FLT. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING: COMPANY TFC RPT IS A COMMON REQUIREMENT FOR OPERATING INTO NON TWR ARPTS, BUT IT IS IGNORED MORE OFTEN THAN COMPLIED WITH AND MANY FLT CREW MEMBERS ARE NOT AWARE THAT THE REQUIREMENT EXISTS. AT THE ARPT IN QUESTION COMPANY GND PERSONNEL HAVE RADIO ACCESS FROM OUTSIDE THE OPS OFFICE BUT IT IS SO LOCATED THAT VIS IS OBSTRUCTED BY BLDGS AND TREES MAKING IT IMPOSSIBLE TO SEE LCL TFC.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.