MD80 captain reports refusing an aircraft when a maintenance supervisor cannot be found in a timely ...

Attributes
ACN	843111
Time
Date	200907
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	MD-80 Series (DC-9-80) Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Component
Aircraft Component	Exterior Pax/Crew Door
Person 1
Function	Captain
Events
Anomaly	Aircraft Equipment Problem Less Severe

Narrative:

Inbound crew wrote up forward entry door hard to open. Mechanic shows up and is very unhappy with condition of door. Cannot find source of difficulty with door. Cites the interior door handle is loose; door does not grab gust lock properly; mechanism appears to be binding inside of door. Mechanic starts thinking there might be a problem with hinge alignment. Says aircraft will probably go out of service but needs a supervisor to approve. We wait about 25 minutes for supervisor. When no one shows up; I refuse airplane.

Original NASA ASRS Text

Title: MD80 Captain reports refusing an aircraft when a maintenance supervisor cannot be found in a timely manor to check why the cabin door; which was written up by the inbound crew; is difficult to close.

Narrative: Inbound crew wrote up forward entry door hard to open. Mechanic shows up and is very unhappy with condition of door. Cannot find source of difficulty with door. Cites the interior door handle is loose; door does not grab gust lock properly; mechanism appears to be binding inside of door. Mechanic starts thinking there might be a problem with hinge alignment. Says aircraft will probably go out of service but needs a Supervisor to approve. We wait about 25 minutes for Supervisor. When no one shows up; I refuse airplane.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

MD80 captain reports refusing an aircraft when a maintenance supervisor cannot be found in a timely manor to check why the cabin door; which was written up by the inbound crew; is difficult to close.