A lead mechanic reports that maintenance work cards are not created using a standard 'format' to ens...

Narrative:

After reviewing general procedures manual (gpm); 'definition of inspection terms as used in xx carrier's manuals and work cards;' it is clear that the terms and definitions detailed in this section do not match the terminology used in existing work cards and possibly other manual references. For example; the work card for B767 ETOPS-1; step 8; calls for a 'general walk around check.' step 10 and 'a' and 'B'; calls for 'ground level visual check' and 'from the ground; visual check...' work card B767 ETOPS-2; step 2; is another example of the inconsistent use of the check terminology when it states; 'perform a general walk around of the aircraft from the ground...' these are all variations of the check terminology called out and clearly defined in gpm. The maintenance work cards are not created using a standard 'format' to ensure consistent use of terminology that matches gpm or other manual guidance. If the gpm states and defines proper terminology; then the work cards need to be revised so that the approval terminology for the appropriate maintenance activity is consistent.

Original NASA ASRS Text

Title: A Lead Mechanic reports that Maintenance Work Cards are not created using a standard 'format' to ensure consistent use of terminology that matches their General Procedures Manual 'Definition of Inspection Terms as used in Manuals and Work Cards'.

Narrative: After reviewing General Procedures Manual (GPM); 'Definition of Inspection terms as used in XX carrier's Manuals and Work Cards;' it is clear that the terms and definitions detailed in this section do not match the terminology used in existing Work Cards and possibly other Manual references. For example; the Work Card for B767 ETOPS-1; Step 8; calls for a 'general walk around check.' Step 10 and 'A' and 'B'; calls for 'ground level visual check' and 'from the ground; visual check...' Work Card B767 ETOPS-2; step 2; is another example of the inconsistent use of the Check terminology when it states; 'Perform a general walk around of the aircraft from the ground...' These are all variations of the Check terminology called out and clearly defined in GPM. The Maintenance Work Cards are not created using a standard 'format' to ensure consistent use of terminology that matches GPM or other Manual guidance. If the GPM states and defines proper terminology; then the Work Cards need to be revised so that the approval terminology for the appropriate maintenance activity is consistent.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	843261
Time
Date	200907
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	No Aircraft
Operating Under FAR Part	Part 121
Flight Phase	Parked
Component
Aircraft Component	Company Operations Manual
Person 1
Function	Lead Technician
Qualification	Maintenance Airframe Maintenance Powerplant
Events
Anomaly	Aircraft Equipment Problem Critical Deviation - Procedural Published Material / Policy

A lead mechanic reports that maintenance work cards are not created using a standard 'format' to ensure consistent use of terminology that matches their general procedures manual 'definition of inspection terms as used in manuals and work cards'.