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Ground crew failed to signal a parking B767-300 to stop at the appropriate location due to obscured ramp stop markings.
| Attributes | |
| ACN | 847754 |
| Time | |
| Date | 200908 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 60 Flight Crew Total 16000 Flight Crew Type 5000 |
| Events | |
| Anomaly | Deviation - Procedural Other / Unknown |
Narrative:
Taxi in was normal and the yellow lead in line was clearly visible. The captain was doing the taxi in and saw a green light at the gate. Taxi in to the gate was normal and the captain saw the lead in light change to yellow then change to red and stopped the aircraft. After waiting about ten minutes for the jetway to come up; the ramp person contacted the flight deck on the interphone and told us that the airplane was too far forward and would need to be pushed back to the correct spot. Ground hooked up the tug and called for brake release. The captain released the brakes and was surprised to see the aircraft pushed back about 20 ft before stopping. The captain asked the ground person about what had happened during the taxi in and he said he had a hard time seeing the 767-300 stop mark and mistakenly used the incorrect stop point. The captain went to the ramp to examine the stop bar ground markings and they were all obscured with tire tracks and spray paint marks. The stop point for the 767-300 was not identifiable at all. The ground person parking us made sure the aircraft did not hit anything during taxi in but we were 24 ft past the correct stopping point. This is a very dangerous situation at this gate and the correct stop bars should be repainted clearly as soon as possible.
Original NASA ASRS Text
Title: Ground crew failed to signal a parking B767-300 to stop at the appropriate location due to obscured ramp stop markings.
Narrative: Taxi in was normal and the yellow lead in line was clearly visible. The Captain was doing the taxi in and saw a green light at the gate. Taxi in to the gate was normal and the Captain saw the lead in light change to yellow then change to red and stopped the aircraft. After waiting about ten minutes for the jetway to come up; the ramp person contacted the flight deck on the interphone and told us that the airplane was too far forward and would need to be pushed back to the correct spot. Ground hooked up the tug and called for brake release. The Captain released the brakes and was surprised to see the aircraft pushed back about 20 FT before stopping. The Captain asked the ground person about what had happened during the taxi in and he said he had a hard time seeing the 767-300 stop mark and mistakenly used the incorrect stop point. The Captain went to the ramp to examine the stop bar ground markings and they were all obscured with tire tracks and spray paint marks. The stop point for the 767-300 was not identifiable at all. The ground person parking us made sure the aircraft did not hit anything during taxi in but we were 24 FT past the correct stopping point. This is a very dangerous situation at this gate and the correct stop bars should be repainted clearly as soon as possible.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.