 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
A flight attendant in charge reports about the difficulty closing the left L-1 forward cabin entry door on a B737-800 aircraft. Three to five minutes into the flight; wind noise could be heard coming from the door. Noise was also coming from the right R-1 door. Aircraft returned to field and maintenance re-rigged the L-1 door.
| Attributes | |
| ACN | 881690 |
| Time | |
| Date | 201003 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Initial Climb |
| Component | |
| Aircraft Component | Exterior Pax/Crew Door |
| Person 1 | |
| Function | Flight Attendant (On Duty) Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical Deviation - Procedural Published Material / Policy |
Narrative:
[After boarding] I closed the left L-1 door. It took three trys to successfully push the [door] handle down. About 3-5 minutes into the flight; you heard wind noise coming from the door. There was also some noise coming from the right R-1 door; I immediately notified the mechanic. He tried to use a blanket to stop the noise and went into the cockpit to notify the pilots. We turned around and went back to ZZZ. After about an hour; the mechanic opened/closed the front door four times before it finally engaged where he could push the handle down. I asked him if he would have the ground personnel [check] that the flap at the bottom of the door closed. He said that it was closed. We took off again; there was no cockpit light indicating that there was a problem with the door. There was a rigging problem with the door. The B737-800 went into maintenance and the door was re-rigged. An additional switch was put in. A company bulletin to increase crewmember awareness was issued to prevent future problems. Information is reviewed during training.
Original NASA ASRS Text
Title: A Flight Attendant in Charge reports about the difficulty closing the Left L-1 forward cabin entry Door on a B737-800 aircraft. Three to five minutes into the flight; wind noise could be heard coming from the Door. Noise was also coming from the Right R-1 door. Aircraft returned to field and Maintenance re-rigged the L-1 door.
Narrative: [After boarding] I closed the Left L-1 Door. It took three trys to successfully push the [Door] handle down. About 3-5 minutes into the flight; you heard wind noise coming from the door. There was also some noise coming from the Right R-1 Door; I immediately notified the Mechanic. He tried to use a blanket to stop the noise and went into the cockpit to notify the Pilots. We turned around and went back to ZZZ. After about an hour; the Mechanic opened/closed the front door four times before it finally engaged where he could push the handle down. I asked him if he would have the ground personnel [check] that the flap at the bottom of the door closed. He said that it was closed. We took off again; there was no cockpit light indicating that there was a problem with the door. There was a rigging problem with the door. The B737-800 went into Maintenance and the door was re-rigged. An additional switch was put in. A Company Bulletin to increase crewmember awareness was issued to prevent future problems. Information is reviewed during training.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.