A flight attendant report that a crj departed and was unable to get the landing gear up because of a...

Narrative:

Upon initial climb noise was louder than usual and the floor was vibrating. I called the flight deck; they said there was a problem and they would be in contact. We lost pressure in the cabin. My partner called the flight deck they said they were aware of it. We walked through the cabin and checked on the passengers. The other flight attendant and I got out our memory joggers and started to plan for emergency landing. Flight deck called to say the landing gear was stuck down and that we were headed back. We needed to burn off 3000 pounds of fuel and that we would be making an emergency landing. Yellow emergency; emergency vehicles would meet the aircraft. Captain did not expect any problems. Plan as if we were making a normal landing. Flight deck said to use our judgment if we felt we needed to evacuate. We repositioned a flight attendant traveling in first class. We landed safely. No one was hurt. Not sure if this is the proper place to make this comment; but right after the emergency landing we were sent to another gate to continue this flight. In my opinion another crew should have been assigned to do this turn. Not only had we been through a stressful; emotional experience; but we did such a good job of keeping the passengers calm that they did not realize the other possible outcomes of this landing. Not only was the landing gear stuck but our amazing pilots landed the plane with no brakes! A large majority of the passengers onboard were only concerned with getting to their cruise on time. The other half wanted to know what they were going to get as compensation for their inconvenience. Thanks to the amazing skills of our pilots we were all lucky to be alive. When we got to our destination the passengers on that flight were upset because we were delayed getting and back. I think we all; especially the pilots should have been given the option to continue on or pass on that turn/the remaining trip. Between the emotional stress of the situation and the unappreciative attitudes of the passengers it was a lot to handle. I feel a new fresh crew should have taken over. Thank god we had a good crew with a very strong sense of support for each other. We were an amazing team!

Original NASA ASRS Text

Title: A Flight Attendant report that a CRJ departed and was unable to get the landing gear up because of a hydraulic malfunction. The crew was upset because they had to continue the flight after a stressful event and handle passengers too.

Narrative: Upon initial climb noise was louder than usual and the floor was vibrating. I called the Flight Deck; they said there was a problem and they would be in contact. We lost pressure in the cabin. My partner called the Flight Deck they said they were aware of it. We walked through the cabin and checked on the passengers. The other Flight Attendant and I got out our Memory Joggers and started to plan for emergency landing. Flight Deck called to say the landing gear was stuck down and that we were headed back. We needed to burn off 3000 LBS of fuel and that we would be making an emergency landing. Yellow emergency; emergency vehicles would meet the aircraft. Captain did not expect any problems. Plan as if we were making a normal landing. Flight Deck said to use our judgment if we felt we needed to evacuate. We repositioned a Flight Attendant traveling in first class. We landed safely. No one was hurt. Not sure if this is the proper place to make this comment; but right after the emergency landing we were sent to another gate to continue this flight. In my opinion another crew should have been assigned to do this turn. Not only had we been through a stressful; emotional experience; but we did such a good job of keeping the passengers calm that they did not realize the other possible outcomes of this landing. Not only was the landing gear stuck but our amazing pilots landed the plane with no brakes! A large majority of the passengers onboard were only concerned with getting to their cruise on time. The other half wanted to know what they were going to get as compensation for their inconvenience. Thanks to the amazing skills of our pilots we were all lucky to be alive. When we got to our destination the passengers on that flight were upset because we were delayed getting and back. I think we all; especially the pilots should have been given the option to continue on or pass on that turn/the remaining trip. Between the emotional stress of the situation and the unappreciative attitudes of the passengers it was a lot to handle. I feel a new fresh crew should have taken over. Thank God we had a good crew with a very strong sense of support for each other. We were an amazing team!

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	884560
Time
Date	201004
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	Regional Jet CL65 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	Initial Climb
Flight Plan	IFR
Component
Aircraft Component	Hydraulic System
Person 1
Function	Flight Attendant In Charge
Qualification	Flight Attendant Current
Events
Anomaly	Aircraft Equipment Problem Critical

A flight attendant report that a crj departed and was unable to get the landing gear up because of a hydraulic malfunction. The crew was upset because they had to continue the flight after a stressful event and handle passengers too.