Narrative:

I watched the captain and the first officer complying with the aom procedures for the fuel system in manual. Crew commented on not being able to turn the tail tank boost pump on - per aom procedures. We noted that the tail tank boost pump circuit breaker was collared; thus this seemed to be in conflict with our aom procedures. We then called maintenance back to ask about this issue. He said that the MEL procedure was complied with; yet we explained to him that the aom procedure says we need to be able to turn the tail tank boost pump on. We then called maintenance control to try to work this out. They seemed as confused as we were. No solution was offered yet. They told us that we might want to confer with an assistant chief pilot. There was no solution offered. Maintenance then came back on the flight deck and un-collared the circuit breaker and said the MEL procedure had been complied with. We were then able to operate the tail tank boost pump as per the aom procedure. It was not until we were airborne that we discovered we had missed a note on the MEL stating 'maintenance will verify tail tank is empty.' we had fuel in the tail tank. We closely monitored fuel during the flight and landed uneventfully.

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Original NASA ASRS Text

Title: MD11 Flight Crew discovers airborne that they are not in compliance with an MEL requirement to be dispatched with no fuel in the tail tank.

Narrative: I watched the Captain and the First Officer complying with the AOM procedures for the fuel system in manual. Crew commented on not being able to turn the tail tank boost pump on - per AOM procedures. We noted that the tail tank boost pump CB was collared; thus this seemed to be in conflict with our AOM procedures. We then called maintenance back to ask about this issue. He said that the MEL procedure was complied with; yet we explained to him that the AOM procedure says we need to be able to turn the tail tank boost pump on. We then called Maintenance Control to try to work this out. They seemed as confused as we were. No solution was offered yet. They told us that we might want to confer with an Assistant Chief Pilot. There was no solution offered. Maintenance then came back on the flight deck and un-collared the circuit breaker and said the MEL procedure had been complied with. We were then able to operate the tail tank boost pump as per the AOM procedure. It was not until we were airborne that we discovered we had missed a note on the MEL stating 'maintenance will verify tail tank is empty.' We had fuel in the tail tank. We closely monitored fuel during the flight and landed uneventfully.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.