Narrative:

We were on an unusually north routing due to the iceland volcano. Our eastern en route alternate airport was listed as enbr; bergen; norway; which I know we've used in the past. I also was using bikf as my unofficial mid-atlantic alternate. It wasn't until we were at the second etp; which was 203 miles from the gonut intersection; that I put enbr into the fix page on the FMC only to get the message that it was not in the database. Bgo; the VOR; was also not in the database. The aircraft has a basic FMC; so I don't know if that is why enbr is not loaded and if it is available in the pegasus FMC's. Further examination; however; showed that we also did not have approach plates for the airport. Looking at the log of effective pages in my part ii did not list any bergen entries. It was then that I decided to use egpf as my en route alternate. On the return leg; my release again had enbr as the first alternate and again we had a basic FMC. I called my dispatcher to relay the information about not have any information for that alternate which surprised him 100% and we changed the alternate to egpf. Dispatch obviously needs to get with the flight department to see what airports we have available to us in the cockpit as far as the databases and approach plates are concerned.

Google
 

Original NASA ASRS Text

Title: A B757-200 Captain discovered that his aircraft's non-Pegasus FMC did not have certain European airport in its database which were listed as enroute ETOPS alternates.

Narrative: We were on an unusually north routing due to the Iceland volcano. Our eastern en route alternate airport was listed as ENBR; Bergen; Norway; which I know we've used in the past. I also was using BIKF as my unofficial mid-Atlantic alternate. It wasn't until we were at the second ETP; which was 203 miles from the GONUT Intersection; that I put ENBR into the fix page on the FMC only to get the message that it was not in the database. BGO; the VOR; was also not in the database. The aircraft has a basic FMC; so I don't know if that is why ENBR is not loaded and if it is available in the Pegasus FMC's. Further examination; however; showed that we also did not have approach plates for the airport. Looking at the Log of Effective pages in my Part II did not list any Bergen entries. It was then that I decided to use EGPF as my en route alternate. On the return leg; my release again had ENBR as the first alternate and again we had a basic FMC. I called my Dispatcher to relay the information about not have ANY information for that alternate which surprised him 100% and we changed the alternate to EGPF. Dispatch obviously needs to get with the Flight Department to see what airports we have available to us in the cockpit as far as the databases and approach plates are concerned.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.