A oceanic air carrier arrival described a ZNY oceanic clearance system failure resulting in holding ...

Narrative:

We heard ny center giving holding instructions to several aircraft as we approached our oceanic entry point. We had requested nat X FL370; M.82 for the crossing. We offered FL390 as maximum. We were told by ny center the oceanic clearance system had crashed and no clearances were ready. We were then cleared to FL390 maintain M.82; and to continue on our filed track; when the oceanic clearance was ready we would be sel called and received the clearance by cpdlc. We proceeded as instructed. We called ny 2 times in attempt to get a clearance. We received our oceanic clearance as requested. I believe the ny center did an excellent job of managing the situation.

Original NASA ASRS Text

Title: A oceanic air carrier arrival described a ZNY Oceanic Clearance System failure resulting in holding for inbounds; the reporter praised ZNY Controllers for doing an excellent job given the conditions.

Narrative: We heard NY Center giving holding instructions to several aircraft as we approached our oceanic entry point. We had requested NAT X FL370; M.82 for the crossing. We offered FL390 as MAX. We were told by NY Center the Oceanic Clearance System had crashed and no clearances were ready. We were then cleared to FL390 maintain M.82; and to continue on our filed track; when the oceanic clearance was ready we would be SEL called and received the clearance by CPDLC. We proceeded as instructed. We called NY 2 times in attempt to get a clearance. We received our oceanic clearance as requested. I believe the NY Center did an excellent job of managing the situation.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	890905
Time
Date	201005
Local Time Of Day	1801-2400
Place
Locale Reference	ZNY.ARTCC
State Reference	NY
Environment
Light	Dusk
Aircraft 1
Make Model Name	A330
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Route In Use	Oceanic
Person 1
Function	Check Pilot Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	ATC Issue All Types

A oceanic air carrier arrival described a ZNY oceanic clearance system failure resulting in holding for inbounds; the reporter praised ZNY controllers for doing an excellent job given the conditions.