Tower controller described a diversion event when information regarding an aircraft equipment proble...

Narrative:

Aircraft X was diverted to ZZZZ because of an engine problem. Normally an alert 2 would be implemented; having equipment and assistance standing by at the runway of intended landing. However; ZZZZ tower was never informed of the problem that aircraft X was having. Immediately after aircraft X landed; san juan cerap called and asked us if we were closing runway xx; which is normally done whenever an alert 2 is initiated. We asked ZZZZ cerap 'why'; and they responded; 'nevermind'. We asked the pilot of aircraft X to call the tower and the pilot verified that they diverted to ZZZZ because of the engine problem indication. Fortunately; the aircraft landed safely; but we should have been alerted. There should be a checklist or system of accountability to insure that vital ATC information is relayed to all of those concerned and or affected.

Original NASA ASRS Text

Title: Tower Controller described a diversion event when information regarding an aircraft equipment problem was not relayed as required from the RADAR environment to the Tower and no emergency equipment was called out.

Narrative: Aircraft X was diverted to ZZZZ because of an engine problem. Normally an Alert 2 would be implemented; having equipment and assistance standing by at the runway of intended landing. However; ZZZZ Tower was never informed of the problem that Aircraft X was having. Immediately after Aircraft X landed; San Juan CERAP called and asked us if we were closing Runway XX; which is normally done whenever an Alert 2 is initiated. We asked ZZZZ CERAP 'Why'; and they responded; 'nevermind'. We asked the Pilot of Aircraft X to call the Tower and the pilot verified that they diverted to ZZZZ because of the Engine Problem Indication. Fortunately; the aircraft landed safely; but we should have been alerted. There should be a checklist or system of accountability to insure that vital ATC information is relayed to all of those concerned and or affected.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	901985
Time
Date	201008
Local Time Of Day	1801-2400
Place
Locale Reference	ZZZZ.Airport
State Reference	FO
Aircraft 1
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	Initial Approach
Route In Use	Other Instrument Approach
Flight Plan	IFR
Person 1
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Deviation - Procedural Published Material / Policy

Tower controller described a diversion event when information regarding an aircraft equipment problem was not relayed as required from the radar environment to the tower and no emergency equipment was called out.