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A B757-200 first officer was shocked when ground personnel attempted to get the flight crew's attention by throwing guidance batons at the cockpit windows.
| Attributes | |
| ACN | 904297 |
| Time | |
| Date | 201008 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | First Officer |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Object |
Narrative:
During the passenger loading process; about 12 minutes before departure [we] had not started APU yet. Crew chief tried to get our attention by throwing guide man orange batons at the cockpit window. In all my years I have never witnessed this sort of behavior before. The prescribed method for gaining flight crew attention is to use the chime system. Throwing objects at the aircraft can easily cause damage to the aircraft. The crew chief should be reeducated not to throw things at the 75 million dollar jet.
Original NASA ASRS Text
Title: A B757-200 First Officer was shocked when ground personnel attempted to get the flight crew's attention by throwing guidance batons at the cockpit windows.
Narrative: During the passenger loading process; about 12 minutes before departure [we] had not started APU yet. Crew Chief tried to get our attention by throwing guide man orange batons at the cockpit window. In all my years I have never witnessed this sort of behavior before. The prescribed method for gaining flight crew attention is to use the chime system. Throwing objects at the aircraft can easily cause damage to the aircraft. The Crew Chief should be reeducated not to throw things at the 75 million dollar jet.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.