Narrative:

Shortly after takeoff from ord we were assigned a heading of 275. After two frequency changes and multiple climb clearances we reached our cruise altitude of FL340. I wanted to make sure our current controller knew we were still on an assigned heading of 275. I asked if she still wanted us on the heading. She said yes but you can have direct if you want a short cut. I said yes; whatever will work. I'm just checking because I'm not used to being kept on a heading this long. I was then assigned a reroute. At this point a male voice asked if I had time for a question. I said go ahead. He asked 'have you flown out here before?' I stated I had. He then very sarcastically replied 'well then you have been kept on a heading this long before.' my response was an exaggerated; 'well excuse me!' the fact is I have been left on a heading on that departure and forgotten about numerous times. I didn't like his condescending and confrontational demeanor. I asked for a phone number to contact him. He gave me a number. I then asked for his initials twice. He kept silent. Several hours later I called the number. I spoke to a supervisor and he explained to me that he thought he knew who it was and that training was going on. The male voice was the instructor. I am reporting this because I do not think he displayed a positive role model for his new student in training. I attempted to enhance communications. He attempted to disparage communications. It is lack of communication between pilots and ATC that lead to disaster.

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Original NASA ASRS Text

Title: A320 pilot reports being left on a heading after departing ORD up to cruise altitude. When ATC is queried about the heading; the Training Controller provides a sarcastic answer.

Narrative: Shortly after takeoff from ORD we were assigned a heading of 275. After two frequency changes and multiple climb clearances we reached our cruise altitude of FL340. I wanted to make sure our current Controller knew we were still on an assigned heading of 275. I asked if she still wanted us on the heading. She said yes but you can have direct if you want a short cut. I said yes; whatever will work. I'm just checking because I'm not used to being kept on a heading this long. I was then assigned a reroute. At this point a male voice asked if I had time for a question. I said go ahead. He asked 'Have you flown out here before?' I stated I had. He then very sarcastically replied 'Well then you have been kept on a heading this long before.' My response was an exaggerated; 'Well excuse me!' The fact is I have been left on a heading on that departure and forgotten about numerous times. I didn't like his condescending and confrontational demeanor. I asked for a phone number to contact him. He gave me a number. I then asked for his initials twice. He kept silent. Several hours later I called the number. I spoke to a Supervisor and he explained to me that he thought he knew who it was and that training was going on. The male voice was the instructor. I am reporting this because I do not think he displayed a positive role model for his new student in training. I attempted to enhance communications. He attempted to disparage communications. It is lack of communication between pilots and ATC that lead to disaster.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.