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|
Attributes | |
ACN | 958121 |
Time | |
Date | 201107 |
Local Time Of Day | 1201-1800 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Light | Night |
Aircraft 1 | |
Make Model Name | Q400 |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant In Charge |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Upon closing the doors flight attendant B tells [me] that they banged on the L2 door to tell him to call crew scheduling. He calls and crew scheduling tells him they want the other flight attendant. I am at the flight deck door ready to close [it] and the captain tells me to call crew scheduling; and now flight attendant B is behind me saying to call crew scheduling. I say what for I am not on reserve. I also say; how can I do that we are ready to leave the main cabin door is closed. The captain states it is ok we are now on maintenance. I changed positions with B and retrieve my phone and turn it on even though the entire cabin has their phones off. Crew scheduling stated there had been a change to my scheduling. I tell them that I am not on reserve. They say they know that. I tell them I won't do it. We continue to talk and then I ask for the supervisor of crew scheduling. The supervisor tells me tells me there is no one else; I am within duty regulations at that I need to do this. I tell her we are on maintenance and to get a reserve out there as we are now waiting for maintenance to arrive and take the flight. I request to speak to a duty officer. The duty officer is unable to speak with me as now we are leaving. I listen to the duty officer message after landing asking me please; to save the flight for these people. There is a huge lack of communication. Upon arrival there is an injured flight attendant in a wheelchair. Against my own better judgment I do the flight. We landed after midnight. During the flight I truly realize that I am not safe to do the flight. I am exhausted over the turbulence and sleep deprivation. Flight attendant B who was in the previous turbulence that downed the aircraft states that her neck is stiff and that she probably should not have flown the flight either. I felt pushed by the company to take one for the team knowing it was not a safe situation for me.
Original NASA ASRS Text
Title: A Q400 Flight Attendant felt forced to work an additional flight after her normal sequence because of another flight attendant's injury but realized later that she was fatigued to the point of not being safe.
Narrative: Upon closing the doors Flight Attendant B tells [me] that they banged on the L2 door to tell him to call Crew Scheduling. He calls and Crew Scheduling tells him they want the other Flight Attendant. I am at the flight deck door ready to close [it] and the Captain tells me to call Crew Scheduling; and now Flight Attendant B is behind me saying to call Crew Scheduling. I say what for I am not on reserve. I also say; how can I do that we are ready to leave the main cabin door is closed. The Captain states it is OK we are now on maintenance. I changed positions with B and retrieve my phone and turn it on even though the entire cabin has their phones off. Crew Scheduling stated there had been a change to my scheduling. I tell them that I am not on reserve. They say they know that. I tell them I won't do it. We continue to talk and then I ask for the Supervisor of Crew Scheduling. The Supervisor tells me tells me there is no one else; I am within duty regulations at that I need to do this. I tell her we are on maintenance and to get a reserve out there as we are now waiting for Maintenance to arrive and take the flight. I request to speak to a Duty Officer. The Duty Officer is unable to speak with me as now we are leaving. I listen to the Duty Officer message after landing asking me please; to save the flight for these people. There is a huge lack of communication. Upon arrival there is an injured Flight Attendant in a wheelchair. Against my own better judgment I do the flight. We landed after midnight. During the flight I truly realize that I am not safe to do the flight. I am exhausted over the turbulence and sleep deprivation. Flight Attendant B who was in the previous turbulence that downed the aircraft states that her neck is stiff and that she probably should not have flown the flight either. I felt pushed by the Company to take one for the team knowing it was not a safe situation for me.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.