Narrative:

We were level at 4000' with a company altimeter of 30.22 qnh. We set and flew the company qnh below 10000'. Approach control asked us our altitude and we indicated 4000'. He told us that he was showing us 400' low at 3600'. He also informed us that the new qnh altimeter setting was 29.82. That was the difference between our 4000' reading and his 3600' reading. Callback conversation with reporter revealed following information. Reporter stated that the altitude error was a simple matter of not cross-checking the ATIS/ARTCC altimeter setting with that supplied by his company. If the difference had been noticed, they would have checked with ATC and if that had been impossible, they would have used the ATIS supplied altimeter setting.

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Original NASA ASRS Text

Title: ACR SMT FLEW 400' BELOW ASSIGNED ALT.

Narrative: WE WERE LEVEL AT 4000' WITH A COMPANY ALTIMETER OF 30.22 QNH. WE SET AND FLEW THE COMPANY QNH BELOW 10000'. APCH CTL ASKED US OUR ALT AND WE INDICATED 4000'. HE TOLD US THAT HE WAS SHOWING US 400' LOW AT 3600'. HE ALSO INFORMED US THAT THE NEW QNH ALTIMETER SETTING WAS 29.82. THAT WAS THE DIFFERENCE BTWN OUR 4000' READING AND HIS 3600' READING. CALLBACK CONVERSATION WITH RPTR REVEALED FOLLOWING INFO. RPTR STATED THAT THE ALT ERROR WAS A SIMPLE MATTER OF NOT CROSS-CHKING THE ATIS/ARTCC ALTIMETER SETTING WITH THAT SUPPLIED BY HIS COMPANY. IF THE DIFFERENCE HAD BEEN NOTICED, THEY WOULD HAVE CHKED WITH ATC AND IF THAT HAD BEEN IMPOSSIBLE, THEY WOULD HAVE USED THE ATIS SUPPLIED ALTIMETER SETTING.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.