An air carrier flight attendant called the cockpit during taxi for takeoff requesting a passenger wh...

Narrative:

During taxi-out; aircraft was told to taxi on mike to runway 9L/M2 and hold short of L3. This clearance was acknowledged by both pilots. As we approached this hold short point we were finishing up the PA and the flight attendant called. She indicated that we needed a wheelchair at our destination. The conversation seemed to be slightly longer than normal and so when the first officer returned to the radio the captain inquired if there was something wrong. During relaying this information to the captain; the flight crew missed the hold short of L3. Air traffic control inquired about this and immediately issued a clearance to continue on mike to hold short of 9L at M2. The flight attendant call was a distraction as well as fatigue in this instance.

Original NASA ASRS Text

Title: An air carrier Flight Attendant called the cockpit during taxi for takeoff requesting a passenger wheel chair at the destination; but the distraction plus fatigue caused a taxi deviation.

Narrative: During taxi-out; aircraft was told to taxi on Mike to Runway 9L/M2 and hold short of L3. This clearance was acknowledged by both pilots. As we approached this hold short point we were finishing up the PA and the Flight Attendant called. She indicated that we needed a wheelchair at our destination. The conversation seemed to be slightly longer than normal and so when the First Officer returned to the radio the Captain inquired if there was something wrong. During relaying this information to the Captain; the flight crew missed the hold short of L3. Air Traffic Control inquired about this and immediately issued a clearance to continue on Mike to hold short of 9L at M2. The Flight Attendant call was a distraction as well as fatigue in this instance.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	967920
Time
Date	201108
Local Time Of Day	1201-1800
Place
Locale Reference	ATL.Airport
State Reference	GA
Environment
Light	Daylight
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Deviation - Procedural Clearance Ground Incursion Taxiway

An air carrier flight attendant called the cockpit during taxi for takeoff requesting a passenger wheel chair at the destination; but the distraction plus fatigue caused a taxi deviation.