37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 977107 |
Time | |
Date | 201110 |
Place | |
Locale Reference | ZZZZ.Airport |
State Reference | FO |
Aircraft 1 | |
Make Model Name | B777-200 |
Operating Under FAR Part | Part 121 |
Flight Phase | Landing |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy |
Narrative:
This was a full flight with a service of sandwiches and drinks. The flight time was 38 minutes. The purser was helping in the back and asked if we heard the double chimes. All four of the coach flight attendants did not hear it. I told her to go ahead and make the arrival announcement but she said that she did not feel comfortable doing so with the seatbelt sign not on.later the captain made the seatbelt sign announcement and illuminated the seatbelt sign. I checked seatbelts and returned to the galley and my jumpseat. We were over the water then. Later still the purser made the arrival announcement. We made our safety checks. I was locking door three lavatories and I looked outside to see the runway. I saw jumpseat at 3R was vacant but did not want to sit in someone else's jumpseat if they could make it back to it. I landed in the aisle standing up between doors three and four. There were at least 3 other flight attendants standing on arrival as well. As soon as the airplane slowed I made it back to my jumpseat and strapped in. The purser and the captain were well aware of what happened. The purser said that she wished that she listened to her gut instinct and made the arrival announcement when she heard the double chime or called the cockpit to see if they did in fact ring the double chime since the rest of us did not hear it. We would like to still have the 'flight attendant prepare for landing' announcement which we are so used to. We do need to have the arrival announcement made earlier. It would be great if the double chimes and the seat belt sign would go off together and we could do the arrival and safety checks then. We need to be more aware of this issue to not have it repeated in the future.
Original NASA ASRS Text
Title: A breakdown in communication between the flight and cabin crews as well as amongst the flight attendants themselves resulted in several flight attendants still standing and performing safety duties at touchdown.
Narrative: This was a full flight with a service of sandwiches and drinks. The flight time was 38 minutes. The Purser was helping in the back and asked if we heard the double chimes. All four of the coach flight attendants did not hear it. I told her to go ahead and make the arrival announcement but she said that she did not feel comfortable doing so with the seatbelt sign not on.Later the Captain made the seatbelt sign announcement and illuminated the seatbelt sign. I checked seatbelts and returned to the galley and my jumpseat. We were over the water then. Later still the Purser made the arrival announcement. We made our safety checks. I was locking door three lavatories and I looked outside to see the runway. I saw jumpseat at 3R was vacant but did not want to sit in someone else's jumpseat if they could make it back to it. I landed in the aisle standing up between doors three and four. There were at least 3 other flight attendants standing on arrival as well. As soon as the airplane slowed I made it back to my jumpseat and strapped in. The Purser and the Captain were well aware of what happened. The Purser said that she wished that she listened to her gut instinct and made the arrival announcement when she heard the double chime or called the cockpit to see if they did in fact ring the double chime since the rest of us did not hear it. We would like to still have the 'flight attendant prepare for landing' announcement which we are so used to. We do need to have the arrival announcement made earlier. It would be great if the double chimes and the seat belt sign would go off together and we could do the arrival and safety checks then. We need to be more aware of this issue to not have it repeated in the future.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.