Narrative:

We received a SIGMET on the printer from dispatch and mapped the area on secondary flight plan page. We were west of the enclosed area; but were hearing reports of light to moderate chop between FL350 and FL320. We turned on seatbelt sign and first officer made an announcement. I called both ends of the cabin simultaneously to alert to chop in descent and told them to pack up. We were given [pilot's discretion] to FL200 and upon pulling for open descent we encountered light turbulence. I used the PA to seat the flight attendants before descending; passing FL350; and prior to any moderate chop. We had about 2 minutes of light to moderate chop and descended into smooth air for the duration of the flight. After landing; we debriefed with the lead flight attendant about an altercation with a customer service agent prior to departure and were not told of any injuries from the chop on descent. Upon descent on a subsequent leg; we were alerted via ACARS to call the duty manager and only after landing did we learn that a flight attendant on the turbulence flight suffered an injury.

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Original NASA ASRS Text

Title: A320 flight crew reports encountering turbulence; which is the subject of a SIGMET. The seatbelt sign is turned on and the flight attendants are asked to be seated prior to encountering moderate turbulence. On a subsequent leg; a Flight Attendant reports that he was injured by this turbulence.

Narrative: We received a SIGMET on the printer from Dispatch and mapped the area on secondary flight plan page. We were west of the enclosed area; but were hearing reports of light to moderate chop between FL350 and FL320. We turned on seatbelt sign and First Officer made an announcement. I called both ends of the cabin simultaneously to alert to chop in descent and told them to pack up. We were given [pilot's discretion] to FL200 and upon pulling for open descent we encountered light turbulence. I used the PA to seat the flight attendants before descending; passing FL350; and prior to any moderate chop. We had about 2 minutes of light to moderate chop and descended into smooth air for the duration of the flight. After landing; we debriefed with the lead Flight Attendant about an altercation with a Customer Service Agent prior to departure and were not told of any injuries from the chop on descent. Upon descent on a subsequent leg; we were alerted via ACARS to call the Duty Manager and only after landing did we learn that a Flight Attendant on the turbulence flight suffered an injury.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.