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A flight attendant reported medlink contact information is missing from manual despite numerous requests to have it reinstated.
| Attributes | |
| ACN | 980348 |
| Time | |
| Date | 201111 |
| Aircraft 1 | |
| Make Model Name | B757-200 |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Events | |
| Anomaly | Deviation - Procedural Other / Unknown |
Narrative:
I am concerned regarding the medlink number that is supposed to be provided in the flight attendant manual but is not there. I have been contacting company via email as well as onboard updates. I have received no answer as to why company has no way to contact medlink during the flight. This information has been requested from the company for over six months now. Another flight attendant wrote this up because they had a medical emergency and discovered there was no number. Why is it taking so long to get this critical information to the flight attendants?
Original NASA ASRS Text
Title: A Flight Attendant reported Medlink contact information is missing from manual despite numerous requests to have it reinstated.
Narrative: I am concerned regarding the Medlink number that is supposed to be provided in the Flight Attendant Manual but is not there. I have been contacting company via email as well as Onboard Updates. I have received no answer as to why company has no way to contact Medlink during the flight. This information has been requested from the company for over six months now. Another Flight Attendant wrote this up because they had a medical emergency and discovered there was no number. Why is it taking so long to get this critical information to the Flight Attendants?
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.