37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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Attributes | |
ACN | 981804 |
Time | |
Date | 201111 |
Local Time Of Day | 1201-1800 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Aircraft 1 | |
Make Model Name | A320 |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Component | |
Aircraft Component | Other Documentation |
Person 1 | |
Function | Pilot Not Flying Captain |
Qualification | Flight Crew Air Transport Pilot (ATP) |
Experience | Flight Crew Last 90 Days 200 Flight Crew Total 17000 Flight Crew Type 6300 |
Events | |
Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
We had several write-ups for discrepancies that had occurred during the flight. When we pulled out the maintenance error code document we noticed; first; that it was brand new and; second; there were significant misprints throughout the entire document. The most glaring were the cabin maintenance reporting page and the class ii maintenance messages page. Both of these pages were completely unusable. Codes were present; but no descriptions of the codes; just symbols and letters. On further inspection of the manual; numerous page headers were also misprinted throughout the entire manual. We wrote up the manual as unusable.upon our arrival another maintenance error code document was brought to the aircraft and it had the exact same problems as the one already on the plane. Maintenance said they were only responsible for ensuring the manual was on the aircraft; not the content. I notified the next captain of the problem and then called and notified the duty flight manager as well. He told me to go to system control at the domicile and talk to the flight operations representative; which I did. We examined the manual together.I believe that an operational bulletin needs to be initiated to warn crew of the deficiency of the manual and that the existing copies need to be retrieved and destroyed. I wonder how many of our other fleet's maintenance error code documents suffer from the same problem.
Original NASA ASRS Text
Title: An A320 Captain reported that a newly published maintenance document composed of maintenance error codes for aircraft system AML write-ups was replete with misprints and unusable formats. He suggested they need to be destroyed and replaced.
Narrative: We had several write-ups for discrepancies that had occurred during the flight. When we pulled out the maintenance error code document we noticed; first; that it was brand new and; second; there were significant misprints throughout the entire document. The most glaring were the cabin maintenance reporting page and the Class II Maintenance messages page. Both of these pages were completely unusable. Codes were present; but no descriptions of the codes; just symbols and letters. On further inspection of the manual; numerous page headers were also misprinted throughout the entire manual. We wrote up the manual as unusable.Upon our arrival another maintenance error code document was brought to the aircraft and it had the exact same problems as the one already on the plane. Maintenance said they were only responsible for ensuring the manual was on the aircraft; not the content. I notified the next Captain of the problem and then called and notified the Duty Flight Manager as well. He told me to go to System Control at the domicile and talk to the flight operations representative; which I did. We examined the manual together.I believe that an operational bulletin needs to be initiated to warn crew of the deficiency of the manual and that the existing copies need to be retrieved and destroyed. I wonder how many of our other fleet's maintenance error code documents suffer from the same problem.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.