Gv flight crew describes a taxi incident causing damage to their left winglet while being marshalled...

Narrative:

Left winglet struck a citation 560XL while taxiing onto the ramp. We approached the ramp on taxiway Y and spotted the marshaller in front of the FBO entrance. We turned the aircraft very slowly onto the ramp following the marshaller's guidance. The captain and I both acknowledged it was going to be tight with a citation 560XL parked on the left side and a giii on the right side. As we began to maneuver between the two parked aircraft; I was watching out the right side for clearance and the captain out the left side. A second line service person quickly approached the right side to wing walk us through. We did not have assistance on the left side. The marshaller gave us two turns to the right as we maneuvered through. The captain looked back out the left side as we turned; then looked forward. When he looked back forward; the marshaller was signaling us to stop. The captain quickly hit the brakes; but it was too late as we hit the tail of the citation 560XL simultaneously. Our left upper winglet struck the citation 560XL's left horizontal stabilizer approximately 4-5 inches from the tip of the stabilizer at about a 45 degree angle. The FBO's operations manager quickly ran to the aircraft. He was in the line office and witnessed the incident. The FBO has surveillance video on their ramp and I asked if this incident was recorded. He told me their surveillance system is out of service. The ramp entrance to the FBO we were being directed to use by the marshaller is not the normal entrance (our experience) for large aircraft at this FBO. In our many past visits to this FBO with this aircraft we have always been marshalled in at the southern entrance to the ramp. Do not trust a marshaller to keep you clear. Always have a wing walker; regardless of your familiarity with the surroundings. Although we were moving very; very slowly due to concern; we should have and could have stopped and requested a wing walker on the left side of the aircraft. Minimum taxi clearance guidelines need to be developed and added to our SOP's. It will remove the burden from the next crew if clear instructions are part of our formal procedures.

Original NASA ASRS Text

Title: GV flight crew describes a taxi incident causing damage to their left winglet while being marshalled into the ramp by FBO personnel. The left winglet contacts the left horizontal stabilizer of a Citation parked at the ramp entrance.

Narrative: Left winglet struck a Citation 560XL while taxiing onto the ramp. We approached the ramp on Taxiway Y and spotted the Marshaller in front of the FBO entrance. We turned the aircraft very slowly onto the ramp following the Marshaller's guidance. The Captain and I both acknowledged it was going to be tight with a Citation 560XL parked on the left side and a GIII on the right side. As we began to maneuver between the two parked aircraft; I was watching out the right side for clearance and the Captain out the left side. A second line service person quickly approached the right side to wing walk us through. We did not have assistance on the left side. The Marshaller gave us two turns to the right as we maneuvered through. The Captain looked back out the left side as we turned; then looked forward. When he looked back forward; the Marshaller was signaling us to stop. The Captain quickly hit the brakes; but it was too late as we hit the tail of the Citation 560XL simultaneously. Our left upper winglet struck the Citation 560XL's left horizontal stabilizer approximately 4-5 inches from the tip of the stabilizer at about a 45 degree angle. The FBO's Operations Manager quickly ran to the aircraft. He was in the line office and witnessed the incident. The FBO has surveillance video on their ramp and I asked if this incident was recorded. He told me their surveillance system is out of service. The ramp entrance to the FBO we were being directed to use by the Marshaller is not the normal entrance (our experience) for large aircraft at this FBO. In our many past visits to this FBO with this aircraft we have always been marshalled in at the southern entrance to the ramp. Do not trust a marshaller to keep you clear. Always have a wing walker; regardless of your familiarity with the surroundings. Although we were moving very; very slowly due to concern; we should have and could have stopped and requested a wing walker on the left side of the aircraft. Minimum taxi clearance guidelines need to be developed and added to our SOP's. It will remove the burden from the next crew if clear instructions are part of our formal procedures.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	982357
Time
Date	201111
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	Gulfstream V / G500 / G550
Operating Under FAR Part	Part 91
Flight Phase	Taxi
Aircraft 2
Make Model Name	Citation Excel (C560XL)
Flight Phase	Parked
Person 1
Function	First Officer Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Person 2
Function	Pilot Flying Captain
Events
Anomaly	Deviation - Procedural Other / Unknown Ground Event / Encounter Aircraft

Gv flight crew describes a taxi incident causing damage to their left winglet while being marshalled into the ramp by FBO personnel. The left winglet contacts the left horizontal stabilizer of a citation parked at the ramp entrance.