A B757-200 was taken out of service when a galley service door was determined to be dysfunctional.

Attributes
ACN	996988
Time
Date	201203
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	Parked
Component
Aircraft Component	Exterior Pax/Crew Door
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Aircraft Equipment Problem Critical

Narrative:

I was told by the caterers from the outside the 2-left outer bottom door did not close properly. The mechanic checked the inside; never the outside. Maintenance would not dispatch the plane even though the door from the inside looked ok the outside was inoperative additionally the mechanics mentioned the mechanics at the previous station did not log the item. The plane was taken out of service.

Original NASA ASRS Text

Title: A B757-200 was taken out of service when a galley service door was determined to be dysfunctional.

Narrative: I was told by the caterers from the outside the 2-left outer bottom door did not close properly. The Mechanic checked the inside; never the outside. Maintenance would not dispatch the plane even though the door from the inside looked OK the outside was inoperative additionally the mechanics mentioned the mechanics at the previous station did not log the item. The plane was taken out of service.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.