Narrative:

My first officer and I arrived mci at XA30 am standard time where the aircraft was to stop for fuel and switch crews. (They had flown in from virginia, where they had picked up the cargo.) they had topped off with fuel and given us a load plan on how the aircraft was loaded. They said the aircraft was loaded normally, but it flew nose heavy. They did not look back in the cargo compartment because I had trusted that the aircraft was loaded the right way as normal. My first officer flew the first leg. He said it flew normally, but nose heavy on landing. In abq we taxied in top off with fuel and departed abq. It was my leg from abq to lgb. On takeoff it was nose heavy but the aircraft flew normally once we were airborne and flew fine in level flight. When landing in lgb the aircraft was very nose heavy on landing. We taxied in and parked. My first officer was new to the aircraft, so I was going to show him how to open the cargo door. That is when I noticed cargo compartment 6, 5, 4 were empty. That is when I found out the aircraft was not loaded the right way. We were ramped by the FAA in lgb. They asked to see our flight release and weight and balance and wanted copies of it, so I gave them copies. Corrective actions: make sure you always do a good preflight of the aircraft before each flight. Do not take someone else's word on how the aircraft is loaded. Make sure cargo is in the proper place and tied down.

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Original NASA ASRS Text

Title: ACR MLG FREIGHTER LOAD AND FLOWN WITH CG OUT OF LIMITS.

Narrative: MY FO AND I ARRIVED MCI AT XA30 AM STANDARD TIME WHERE THE ACFT WAS TO STOP FOR FUEL AND SWITCH CREWS. (THEY HAD FLOWN IN FROM VIRGINIA, WHERE THEY HAD PICKED UP THE CARGO.) THEY HAD TOPPED OFF WITH FUEL AND GIVEN US A LOAD PLAN ON HOW THE ACFT WAS LOADED. THEY SAID THE ACFT WAS LOADED NORMALLY, BUT IT FLEW NOSE HEAVY. THEY DID NOT LOOK BACK IN THE CARGO COMPARTMENT BECAUSE I HAD TRUSTED THAT THE ACFT WAS LOADED THE RIGHT WAY AS NORMAL. MY FO FLEW THE FIRST LEG. HE SAID IT FLEW NORMALLY, BUT NOSE HEAVY ON LNDG. IN ABQ WE TAXIED IN TOP OFF WITH FUEL AND DEPARTED ABQ. IT WAS MY LEG FROM ABQ TO LGB. ON TKOF IT WAS NOSE HEAVY BUT THE ACFT FLEW NORMALLY ONCE WE WERE AIRBORNE AND FLEW FINE IN LEVEL FLT. WHEN LNDG IN LGB THE ACFT WAS VERY NOSE HEAVY ON LNDG. WE TAXIED IN AND PARKED. MY FO WAS NEW TO THE ACFT, SO I WAS GOING TO SHOW HIM HOW TO OPEN THE CARGO DOOR. THAT IS WHEN I NOTICED CARGO COMPARTMENT 6, 5, 4 WERE EMPTY. THAT IS WHEN I FOUND OUT THE ACFT WAS NOT LOADED THE RIGHT WAY. WE WERE RAMPED BY THE FAA IN LGB. THEY ASKED TO SEE OUR FLT RELEASE AND WT AND BAL AND WANTED COPIES OF IT, SO I GAVE THEM COPIES. CORRECTIVE ACTIONS: MAKE SURE YOU ALWAYS DO A GOOD PREFLT OF THE ACFT BEFORE EACH FLT. DO NOT TAKE SOMEONE ELSE'S WORD ON HOW THE ACFT IS LOADED. MAKE SURE CARGO IS IN THE PROPER PLACE AND TIED DOWN.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.