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Widebody flight crew and the jetway operator involved describe a jetway contact with the aircraft that causes damage to the pitot tubes.
| Attributes | |
| ACN | 1099381 |
| Time | |
| Date | 201306 |
| Place | |
| Locale Reference | IAD.Airport |
| State Reference | DC |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | Pitot-Static System |
| Person 1 | |
| Function | First Officer |
| Person 2 | |
| Function | First Officer |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical Ground Event / Encounter Vehicle |
Narrative:
While performing our preflight checks we heard the aircraft door close then felt the aircraft get bumped; as if by a bag loader or catering truck. We then saw the jetbridge moving in a forward direction past the left cockpit windows. The captain motioned to the jetbridge driver to stop and not attempt to move the jetbridge. The jetbridge had struck the lower pitot tube on the left side of the nose. A few minutes later when they (gate agent under maintenance supervision) attempted to back the jetbridge away from the aircraft we heard a crunch and ripping of metal as the jetbridge nearly pulled the pitot tube off of the aircraft.
Original NASA ASRS Text
Title: Widebody flight crew and the jetway operator involved describe a jetway contact with the aircraft that causes damage to the pitot tubes.
Narrative: While performing our preflight checks we heard the aircraft door close then felt the aircraft get bumped; as if by a bag loader or catering truck. We then saw the jetbridge moving in a forward direction past the left cockpit windows. The Captain motioned to the jetbridge driver to stop and not attempt to move the jetbridge. The jetbridge had struck the lower pitot tube on the left side of the nose. A few minutes later when they (gate agent under maintenance supervision) attempted to back the jetbridge away from the aircraft we heard a crunch and ripping of metal as the jetbridge nearly pulled the pitot tube off of the aircraft.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.