Narrative:

[Arriving at] [ZZZ] around midnight. Once service in the main cabin had been completed; and the cart had just been stowed; the PIC contacted us to let us know there would be some turbulence in a few moments. Flight attendant a had just finished collecting service items from the entire plane and had approached the aft galley. There was a little rattling; nothing even close to needing to sit down; so we continued securing items and then it stopped completely and we were smooth sailing for a few minutes. I proceeded to secure my drink containers and when I started to put my plastic cups away there was an intense jolt upward that threw me up into the ceiling; upon which I hit my head on the emergency exit sign. There was nothing to hold onto [at] any time. I was jolted back down almost as quickly onto the aft galley floor and before I could grab onto anything it happened again; but the second time I did not hit my head and was dropped onto the ground again. Two passengers immediately ran to the back from aft rows and assessed to make sure I hadn't broken any bones and carried me into my jump seat and physically strapped me in; while the intense turbulence continued for a few minutes. Flight attendant-a made sure I was ok and then ran to her seat in the front of the plane. The pilots; still unaware of my condition called to ask if we were ok and that none of the readings alerted them of that intense turbulence; even the plane that was flying ahead of us did not experience that turbulence. Flight attendant-a alerted them that I was injured and the PIC mentioned we would be landing in less than 15 minutes. Emergency personnel was alerted and I was ok enough to let the passengers deplane first since the flight was already delayed. Emts assessed the situation and wheeled me off the plane.

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Original NASA ASRS Text

Title: Air carrier Flight Attendant reported being injured in a severe turbulence incident on arrival.

Narrative: [Arriving at] [ZZZ] around midnight. Once service in the main cabin had been completed; and the cart had just been stowed; the PIC contacted us to let us know there would be some turbulence in a few moments. Flight Attendant A had just finished collecting service items from the entire plane and had approached the aft galley. There was a little rattling; nothing even close to needing to sit down; so we continued securing items and then it stopped completely and we were smooth sailing for a few minutes. I proceeded to secure my drink containers and when I started to put my plastic cups away there was an intense jolt upward that threw me up into the ceiling; upon which I hit my head on the emergency exit sign. There was nothing to hold onto [at] any time. I was jolted back down almost as quickly onto the aft galley floor and before I could grab onto anything it happened again; but the second time I did not hit my head and was dropped onto the ground again. Two passengers immediately ran to the back from aft rows and assessed to make sure I hadn't broken any bones and carried me into my jump seat and physically strapped me in; while the intense turbulence continued for a few minutes. FA-A made sure I was ok and then ran to her seat in the front of the plane. The pilots; still unaware of my condition called to ask if we were ok and that none of the readings alerted them of that intense turbulence; even the plane that was flying ahead of us did not experience that turbulence. FA-A alerted them that I was injured and the PIC mentioned we would be landing in less than 15 minutes. Emergency personnel was alerted and I was ok enough to let the passengers deplane first since the flight was already delayed. EMTs assessed the situation and wheeled me off the plane.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.