Air carrier flight crew reported a breakdown in communication during taxi out at atl.

Attributes
ACN	1338714
Time
Date	201603
Local Time Of Day	0601-1200
Place
Locale Reference	ATL.Airport
State Reference	GA
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	Large Transport Low Wing 2 Turbojet Eng
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 156 Flight Crew Type 11000
Person 2
Function	First Officer Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 190 Flight Crew Type 3200
Events
Anomaly	ATC Issue All Types Deviation - Procedural Clearance Ground Incursion Taxiway

Narrative:

Confusion on taxi clearance with ground control led to wrong execution of desired taxi instructions. First officer contributed by confusing taxiway F and east with each other on readback to ground control. Ground control exacerbated the confusion by non-standard terminology. Ground was referring to F5 as ramp 5 taxiway and F4 as ramp 4. This may be clear to aircrews who are very familiar with atlanta. Ground control was very quick in reading taxi instruction; and very quick in passive aggressive comments to several aircrews taxing out. This set a very hostile atmosphere between ground control and taxiing aircrews. Not good for CRM. Sometimes slow is fast on giving taxi instructions to aircrews and giving them time to respond and clarify. I should have refused to taxi until ground could take a deep breath and verify what he wanted us to do. Ground control needs to keep comments professional and concise. Lecturing aircrews during congested radio communications does no good for anyone.

Original NASA ASRS Text

Title: Air Carrier Flight crew reported a breakdown in communication during taxi out at ATL.

Narrative: Confusion on taxi clearance with Ground Control led to wrong execution of desired taxi instructions. F/O contributed by confusing Taxiway F and E with each other on readback to Ground Control. Ground Control exacerbated the confusion by non-standard terminology. Ground was referring to F5 as Ramp 5 Taxiway and F4 as Ramp 4. This may be clear to aircrews who are very familiar with Atlanta. Ground Control was very quick in reading taxi instruction; and very quick in passive aggressive comments to several aircrews taxing out. This set a very hostile atmosphere between Ground Control and taxiing aircrews. Not good for CRM. Sometimes slow is fast on giving taxi instructions to aircrews and giving them time to respond and clarify. I should have refused to taxi until Ground could take a deep breath and verify what he wanted us to do. Ground Control needs to keep comments professional and concise. Lecturing aircrews during congested radio communications does no good for anyone.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.