Crj-900 flight attendant reported a passenger hit her head on the overhead bin during boarding. Ice ...

Narrative:

Aft flight attendant said she need[ed] to make an ice bag for a passenger. I ask[ed] her did the passenger injure herself on our equipment or was it a preexisting condition. She replied that the passenger hit her head on the overhead bin. The aft flight attendant gave the passenger the ice bag to the passenger. I explained to the aft flight attendant the she needs to get the details of what happened and the name of the passenger and complete a [report]. I personally did not see what happen[ed]; but the passenger sat with the ice bag to the right side of her head during the entire flight. The passenger asked for additional ice during flight. Passenger deplaned the AC without a complaint related to the injury; returned the bag of melted ice and said thank you for the assistance. Passenger did not use caution while moving around the seating area.

Original NASA ASRS Text

Title: CRJ-900 Flight Attendant reported a passenger hit her head on the overhead bin during boarding. Ice was supplied and applied during the flight without further consequence.

Narrative: AFT FA said she need[ed] to make an ice bag for a passenger. I ask[ed] her did the passenger injure herself on our equipment or was it a preexisting condition. She replied that the passenger hit her head on the overhead bin. The AFT FA gave the passenger the ice bag to the passenger. I explained to the AFT FA the she needs to get the details of what happened and the name of the passenger and complete a [report]. I personally did not see what happen[ed]; but the passenger sat with the ice bag to the right side of her head during the entire flight. The passenger asked for additional ice during flight. Passenger deplaned the AC without a complaint related to the injury; returned the bag of melted ice and said Thank You for the assistance. Passenger did not use caution while moving around the seating area.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1343554
Time
Date	201603
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	Regional Jet 900 (CRJ900)
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Component
Aircraft Component	Overhead Bins Latches
Person 1
Function	Flight Attendant (On Duty) Flight Attendant In Charge
Qualification	Flight Attendant Current
Events
Anomaly	Flight Deck / Cabin / Aircraft Event Illness

Crj-900 flight attendant reported a passenger hit her head on the overhead bin during boarding. Ice was supplied and applied during the flight without further consequence.