Flight crew of medium large transport lost communication with ZKC. Had difficulty finding proper fre...

Attributes
ACN	139556
Time
Date	199003
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : laa
State Reference	CO
Altitude	msl bound lower : 35000 msl bound upper : 35000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zkc artcc : zdv
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	cruise other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : instrument pilot : commercial pilot : atp
Experience	flight time last 90 days : 200 flight time total : 20000 flight time type : 200
ASRS Report	139556
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : cfi pilot : commercial pilot : instrument
Experience	flight time last 90 days : 230 flight time total : 14800 flight time type : 3550
ASRS Report	139546
Events
Anomaly	other anomaly other
Independent Detector	other controllera other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	faa : reviewed incident with flight crew
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

At cruise, during a normal flight at FL350, kansas city center failed to hand us off to denver center, at laa VOR we checked our position and were about 8 min ahead of flight plan. A few mins later I noticed that there was a lull in the normal radio communications, and asked the first officer who we were in contact with. He said kansas city. I said that we should have been handed off to denver center. The first officer tried contact on our current frequency and got no response. In the meantime I began to look over the chart for a denver frequency that looked familiar. I tried 3 frequencys before getting a reply. The 3RD frequency referred me to a 4TH frequency. At about the same time we received a SELCAL from the company. They directed us to a 5TH frequency. They gave us a 6TH frequency. By this time we were approaching hugo VOR denver center gave us a 360 degree turn to the east to descend to cross hugo at 17M and 250 KIAS. They also gave us a phone number to contact them on the ground. We landed at den and called center on the landline. Recommendation: a norad frequency or frequencys should be assigned to each center and highlighted on the charts so that in the event of lost communication this frequency could be called to obtain the proper frequency for your location.

Original NASA ASRS Text

Title: FLT CREW OF MLG LOST COM WITH ZKC. HAD DIFFICULTY FINDING PROPER FREQ TO COMMUNICATE WITH ZDV. OUT OF ARTCC COM LOOP FOR APPROX 30 MINUTES.

Narrative: AT CRUISE, DURING A NORMAL FLT AT FL350, KANSAS CITY CENTER FAILED TO HAND US OFF TO DENVER CENTER, AT LAA VOR WE CHECKED OUR POSITION AND WERE ABOUT 8 MIN AHEAD OF FLT PLAN. A FEW MINS LATER I NOTICED THAT THERE WAS A LULL IN THE NORMAL RADIO COMS, AND ASKED THE F/O WHO WE WERE IN CONTACT WITH. HE SAID KANSAS CITY. I SAID THAT WE SHOULD HAVE BEEN HANDED OFF TO DENVER CENTER. THE F/O TRIED CONTACT ON OUR CURRENT FREQ AND GOT NO RESPONSE. IN THE MEANTIME I BEGAN TO LOOK OVER THE CHART FOR A DENVER FREQ THAT LOOKED FAMILIAR. I TRIED 3 FREQS BEFORE GETTING A REPLY. THE 3RD FREQ REFERRED ME TO A 4TH FREQ. AT ABOUT THE SAME TIME WE RECEIVED A SELCAL FROM THE COMPANY. THEY DIRECTED US TO A 5TH FREQ. THEY GAVE US A 6TH FREQ. BY THIS TIME WE WERE APCHING HUGO VOR DENVER CENTER GAVE US A 360 DEG TURN TO THE E TO DSND TO CROSS HUGO AT 17M AND 250 KIAS. THEY ALSO GAVE US A PHONE NUMBER TO CONTACT THEM ON THE GND. WE LANDED AT DEN AND CALLED CENTER ON THE LANDLINE. RECOMMENDATION: A NORAD FREQ OR FREQS SHOULD BE ASSIGNED TO EACH CENTER AND HIGHLIGHTED ON THE CHARTS SO THAT IN THE EVENT OF LOST COM THIS FREQ COULD BE CALLED TO OBTAIN THE PROPER FREQ FOR YOUR LOCATION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight crew of medium large transport lost communication with ZKC. Had difficulty finding proper frequency to communicate with ZDV. Out of ARTCC communication loop for approximately 30 minutes.