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Cargo air carrier dispatcher reported the aircraft was over fueled by 3800 pounds without crew or dispatch authorization.
| Attributes | |
| ACN | 1423869 |
| Time | |
| Date | 201702 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Dusk |
| Aircraft 1 | |
| Make Model Name | Widebody Low Wing 2 Turbojet Eng |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Weight And Balance Deviation - Procedural Published Material / Policy |
Narrative:
Flight plan block fuel is 145;000 pounds. On their own accord; and without any authorization; ZZZ fueling over fuels the flight to 148;800 pounds. ZZZ fueling citing issues such as 'the fuel pumps were not turned off in time'; or 'the fueler was in the cockpit at the time of fueling and by the time they went back to the fueling station outside; the aircraft was over fueled'zzz fueling has consistently over fueled flights; to the point where it is routine and most actually laugh at this recurrence. ZZZ fueling must be held accountable and the over fueling has to stop and be put in check. I would like to ask that a one-week period of ZZZ outbound flights be looked at and see how many flights were marked 'over fueled'.action has to be taken on these ZZZ over fuel events. Accountability and recourse are required if these events are to be halted. The amount of money wasted on these events is staggering.
Original NASA ASRS Text
Title: Cargo air carrier Dispatcher reported the aircraft was over fueled by 3800 pounds without crew or Dispatch authorization.
Narrative: Flight plan block fuel is 145;000 LBS. On their own accord; and without any authorization; ZZZ fueling over fuels the flight to 148;800 LBS. ZZZ fueling citing issues such as 'the fuel pumps were not turned off in time'; or 'the Fueler was in the cockpit at the time of fueling and by the time they went back to the fueling station outside; the aircraft was over fueled'ZZZ fueling has consistently over fueled flights; to the point where it is routine and most actually laugh at this recurrence. ZZZ fueling must be held accountable and the over fueling has to stop and be put in check. I would like to ask that a one-week period of ZZZ outbound flights be looked at and see how many flights were marked 'over fueled'.Action has to be taken on these ZZZ over fuel events. Accountability and recourse are required if these events are to be halted. The amount of money wasted on these events is staggering.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.